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Merchant Facilities > How to Contact Us
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How To Contact Us
Merchant Help Desk
(24 hours, 7 days a week) for:
• General Enquiries
• Technical faults
• Stationery
• EFTPOS merchants in fallback mode
When calling our Help Desk you will need your terminal ID, this is located on the top of any eftpos receipt.
• If your terminal ID begins with 1: Please call SPS Help Desk
• If your terminal ID begins with 3: Please call FDI Help Desk
• If you do not know your terminal ID: Please call
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1800 334 702
1800 800 521
1800 334 702
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Bendigo Bank Merchant Services
(normal business hours) for:
• Statement Enquiries
• Applications for Merchant Facilities
• Change of merchant or account details
• Operational or administrative enquiries
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1300 132 741 |
Credit Card Authorisations
(24 hours, 7 days a week) |
1300 368 839 |
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