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Business Payment & Merchant Services > How to Contact Us
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How To Contact Us
EFTPOS Help Desk
1800 334 702
24 hours, 7 days a week for:
• General Enquiries
• Technical faults
• Stationery
• EFTPOS merchants in fallback mode
When calling our Help Desk you will need your terminal ID, this is located on the top of any EFTPOS receipt.
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Bendigo Bank Merchant Services
1300 132 741
During business hours for
• Statement Enquiries
• Change of merchant or account details
• Operational or administrative enquiries
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Credit Card Authorisations
1300 368 839
(24 hours, 7 days a week) |
Merchant Applications
1300 720 356
• Applications for Merchant Facilities |
Merchant Fraud Prevention
1300 713 212
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