Account
Selection
The Account History screen allows you
to view the history of all the transactions made on
your account including Bank fees, Government charges and debit
or credit interest.
Choose the Accounts
category from the top navigation menu and click the Account
History item from the side navigation menu. This will
display the Account History screen.
Note: When viewing your account history, personal accounts will display a maximum of 250 line items or approximately 18 months of transactions. Corporate accounts will display a maximum of 500.
Account
The drop down list labelled Account shows all your accounts registered with Bendigo e-banking. Select
the account you wish to view the history for.
Period
The drop down list labelled Period allows you to select which time frame you wish to view a history for.
Note:
When you use the hyperlinks on the Account Balances screen
to access your account history a default history period of 14
days will automatically be selected.
Action Buttons
There will be one action button available:
Show Account History button
Selecting the Show
Account History button will direct you to the Account History - Results screen.
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Viewing Your Account History
After selecting the Show Account History button on the Account History screen you will be presented with the Account History - Results screen containing the following information for the selected account:
Current Balance
The current balance of the selected account is displayed above the the transaction history results box.
Available Balance
The amount of funds available for withdrawal
from the selected account is displayed above the transaction
history results box.
All transactions for the selected history
period are displayed in descending order, with the most recent
transaction first. You can use the vertical scroll bars on
the right hand side of the screen to scroll through all of the transactions
on the current screen.
The following information will be displayed within the transaction history results box
for each transaction listed:
Date
The date that the transaction was posted
to your account
Description
Lists the type of transaction (Cheque
Withdrawal, ATM Withdrawal etc.) along with any applicable
reference information (e.g. Cheque Number, ATM Location
etc.)
Withdrawals
The amount of any withdrawal
transaction
Deposits
The amount of any deposit
transaction
Balance
The running balance of your selected
account.
Action Buttons
There are two action buttons
available:
Next Page >
A Next Page > button will appear when
there are additional screens to be displayed.
< Prev Page
A < Prev Page button will appear when
there are previous screens to be displayed.
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Faxing Your Account History
You may request that a fax copy of the Account
History be forwarded to yourself, or to anyone else that
you would like to receive a copy, by clicking on the FAX NOW button on the Account History - Results screen.
You will be required to confirm your
fax number or to provide an alternative number each time you
request a fax.
When entering your fax number details
please enter your area code to ensure we can deliver your
fax. (eg 0378990024). Do not include spaces, characters or any other symbols as part of any telephone or fax number you provide to us.
Note: Bendigo Bank may debit your account with a fee upon faxing
an Account History to you. For a full list of fees
and charges please contact us on 1300
366 666, visit
your local branch or refer to our Schedule
of Fees, Charges and Transaction Account Rebates
booklet.
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Print
This feature enables you to print all the relevant information contained on the pages for the selected history period. The Navigation elements and action buttons will not be printed, ensuring that all relevant details will fit on the page.
To print the selected pages in a printer-friendly format, select Print from the top of the screen (next to the Help link). Then, from the print preview window, select Print button to direct the print-out to your preferred printer or the Close button to return to your Bendigo e-banking window. |