Viewing a List of Current Notifications

Account Notifications is a unique facility offered by Bendigo e-banking. It allows you to set up instructions so that Bendigo e-banking will notify you by email or fax (or both) if the balance of any of your Statement or Credit Card accounts registered with Bendigo e-banking falls below, or rises above, a specified amount.

Choose the Accounts category from the top navigation menu then click the Account Notifications item from the side navigation menu. This will display the Account Notification window where you can:

• Set up Notifications
• Turn off Notifications

The Account Notification window will display the following information:

Account

The account name, account number and current balance of each Statement or Credit Card account registered with Bendigo e-banking.

Notify me if…

If a notification has been established, the parameters of your notification request will be displayed (i.e. the lower limit and upper limit amount) while accounts that do not have associated instructions will display the words "Not Configured".

Notification

Displays the method of notification requested when you originally established the notification instructions (e.g. fax, email, or both). If there are no notification instructions present the words "Not Configured" will be displayed.

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Setting up a Notification

Indicate which account you wish to create a notification for by clicking inside the radio button to the left of the eligible account. When you click inside the button, a dot will appear to indicate that it has been selected. Once the correct account has been selected click on the Set Up Notication button. You will be taken to the Account Notification Set Up screen where you can enter the following details to set up a new notification request:

Account/Current Balance

The account number, name and current balance of the selected account will be displayed. You can use this information to confirm that the correct account number was selected.

Balance falls below:

If you want to receive notification of your account balance falling below a certain amount select the small box to the left of the amount field by clicking on it so that a tick is displayed. Enter the lower limit in figures, using dollars and cents (e.g. 10.00).

Negative amounts can be entered by prefixing the amount with a hyphen. (e.g. -15.00).

Balance rises above:

If you want to receive notification of your account balance rising above a certain amount select the small box to the left of the amount field by clicking on it so that a tick is displayed. Enter the upper limit in figures, using dollars and cents (e.g. 550.75)

Negative amounts can be entered by prefixing the amount with a hyphen. (e.g. -15.00)

E-mail:

Select the small check box to the left of the word 'Email' if you wish to be notified by Email of any breach of the threshold limits you have defined. Confirm the email address is correct and update if necessary.

Fax:

Select the small box to the left of the word ‘Fax’ if you wish to be notified by fax of any breach of the threshold limits you have defined. Confirm the fax number is correct and update if necessary.

When entering your fax number, please enter a valid area code to ensure we can deliver your fax (e.g. 0378990024). Do not include spaces, characters or any other symbols as part of any telephone or fax number you provide to us.

Entering a fax number within Account Notifications will not alter any other fax numbers you have provided within Bendigo e-banking. To change your general information fax number choose the Customer Services category from the top navigation menu then click the Change My Details item from the side navigation menu.

Note: You will not receive additional notifications of further breaches to the threshold limits while your account balance remains outside the limits.

When your account balance returns to within the threshold limits a new notification will be forwarded the next time the notification limits are exceeded.

Bendigo Bank may debit your account with a fee upon forwarding a notification to you. For a full list of fees and charges please contact us on 1300 BENDIGO (1300 236 344), visit your local branch or refer to our Schedule of Fees, Charges and Transaction Account Rebates booklet.

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Changing a Notification

If you have loaded notification instructions incorrectly or if you wish to change the threshold amounts you can do so in the same way you set up the notification originally (as described above).

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Turning Off a Notification

Indicate which account you wish to turn off a notification for by selecting the radio button to the left of the eligible account. When you click inside the button, a dot will appear to indicate that it has been selected. Once the correct account has been selected click on the Turn Off Notification button.