Searching for Transactions

The Transaction Search window allows you to search for a specific transaction that may have been made on any of your accounts. For example you may wish to search for the specific amount of a credit card purchase to ensure it has been debited from your account.

Choose the Accounts category from the top navigation menu then click the Transaction Search item from the side navigation menu.

Several fields and drop down menus are provided on the Transaction Search window so that you can search the desired account by date, amount, or reference number (e.g. Cheque Nnumber). You can enter one or more of the following items to complete your search.

Account

The drop down list labelled Account shows all the accounts you have registered with Bendigo e-banking. Select the account you wish to search.

Period

If you do not know the exact date that the transaction was processed specify the number of days to be searched from the drop down list labelled Period.

Date

If you are looking for a transaction processed on a certain date, select the day, month and year from the drop down lists labelled Date.

Amount (From and To)

If you know the amount of the transaction you are looking for, enter it in the Amount (From) field. Or if you wish to find all transactions processed within a specific range of amounts enter a lower amount in the Amount (From) field and an upper amount in the Amount (To) field.

Reference Number

If you know the reference number (e.g. Cheque Number) of the transaction, enter it in this field to further narrow the search results.

Action Buttons

There are two action buttons available:

Search

Click the Search button to display the Transaction Search - Results screen listing all transactions from your account history that match the search criteria.

Clear

Selecting the Clear button will clear all input fields on the screen.

Note: Depending on the complexity of the search, the Transaction Search - Results screen may take up to several minutese to display.

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Viewing Search Results

After selecting the Search button on the Transaction Search screen you will be presented with the Transaction Search - Results screen containing the following information for the selected account:

Current Balance

The current balance of the selected account is displayed above the search results box.

Available Balance

The amount of funds available for withdrawal from the selected account is displayed above the search results box.

All transactions that have been processed to your account and match the search criteria are displayed in descending order, with the most recent transactions first.

The following information will be displayed for each transaction listed:

Date

The date the transaction was posted to your account .

Description

Lists the type of transaction (Cheque Withdrawal, ATM Withdrawal etc.) along with any applicable reference information (e.g. Cheque Number, ATM Location etc.)

Withdrawals

The amount of any debit (withdrawal) transactions.

Deposit

The amount of any credit (deposit) transactions.

Action Buttons

There is one action button available:

Search Again

Click the Search Again button if you wish to return to the initial Transaction Search screen and enter different search criteria.

Note: If no transactions match the criteria you have entered, you will remain on the Transaction Search screen where you can attempt another search by entering new criteria.

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Print

This feature enables you to print only the relevant information contained on the current page. The navigation elements and action buttons will not be printed, ensuring that all relevant details will fit on the page.

To print the current page in a printer-friendly format, select Print from the top of the screen (next to the Help link). Then, from the print preview window, select Print button to direct the print-out to your preferred printer or Close button to return to your Bendigo e-banking window.