Activate Token

Activate Token

Once you have received your Security Token, you will be instructed to activate it by selecting the Customer Services category from the top navigation menu then the Security Options item from the side navigation menu or by following the hyperlink from the Account Balances screen. From there you will be able to access the Activate Token tab just under the screen title line.

The Activate Token tab enables you to activate your Security Token not only to protect you at Bendigo e-banking logon but also for any other services in Bendigo e-banking for which you are currently registered, such as Pay Anyone, BPAY® or Telegraphic Transfers.

For your convenience the Pay Anyone and BPAY® services both have Token Use options that can be changed as often as you like. These options are:

Every Payment - you will be required to enter your Authentication Key every time you make a payment.

Every New Payee - you will be required to enter your Authentication Key every time you establish a new payee, but not when you make a payment.

Every Payment and New Payee - you will be required to enter your Authentication Key every time you establish a new payee and/or make a payment.

To activate your Security Token for one or all of these services simply select the box(s) to the left of the required option(s).

Authentication Key

After selecting the corresponding box or boxes and choosing an appropriate Token Use option, please use your Security Token to generate a “One Time” Authentication Key. Once your Security Token displays your Authentication Key, please type it into the Authentication Key field and then press the Activate button.

Note: You must choose at least one service to activate the Security Token for. Once the Security Token has been activated for any service it must be used every time that option is selected. For example, if you activate the Security Token for adding new Pay Anyone payees you will need to use your Security Token whenever you add a new Pay Anyone payee or whenever you maintain an existing Pay Anyone payee.

Action Buttons

There are two action buttons available:

Activate

Pressing the Activate button will activate your token so that next time you use the corresponding service/s you will be required to enter your Authentication Key. You will be returned to the Activate Token tab with an acknowledgment at the top of the page. Services that have been activated will have ‘Activated’ listed next to them in the Status field and the selection box is no longer accessible. However, you will still be able to choose an appropriate Token Use option from the Pay Anyone and BPAY® drop down lists.

Clear

Pressing the Clear button will clear the input fields on the screen.

Note: Should you need to de-activate the Security Token from any service, you will need to contact us on 1300 BENDIGO (1300 236 344).

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