Biller List

The BPAY View - Biller List is the list of Billers you have registered for BPAY View. A Biller can have a status of ‘Pending Registration’, ‘Active’ or ‘Inactive’. This is also the screen where you can add new Billers, requesting to receive your bills electronically, or deactivate any of the Billers you currently have registered.

Choose the Payments category from the top navigation menu, click the BPAY View item from the side navigation menu and then click on the Biller List tab just under the screen title line. This will display the BPAY View - Biller List screen.

Note: Adding a Biller to your Biller List sends a request to the selected Biller to initiate delivery of electronic bills. It is at the discretion of the Biller as to when they begin transmission of electronic bills and also when they cease delivery of paper bills. If you have queries regarding your bill delivery you should contact the Biller directly. A new Biller registration may be in a status of ‘Pending Registration’ for up to two (2) business days (Monday to Friday) until the Biller accepts or declines your request. You will be notified at your nominated email address whenever a Biller status is updated.

Biller Code

Displays the BPAY Biller Code of the Biller you have added

Biller Name

Displays the full name of the BPAY Biller you have added

BPAY View Registration Number

Displays the BPAY View Registration Number provided to you by the biller.

Status

Displays one of the following status’:

Active – the Biller is currently active and you should be receiving your bills electronically.

Inactive – you have deactivated the Biller and may no longer be receiving your bills electronically.

Pending Registration – you have added the Biller, but your registration has not been completed by the Biller. If after two (2) business days (Monday to Friday) your Biller status has not changed, you should contact your Biller directly to discuss the pending request.

Action Buttons

There are two action buttons available:

Add Biller

Pressing the Add Biller button will direct you to the BPAY View - Add Biller List screen.

Deactivate Biller

Pressing the Deactivate Biller button will direct you to the BPAY View - Deactivate BPAY View Biller screen.

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Add Biller List

After selecting the Add Biller button on the BPAY View – Biller List screen you will be presented with the BPAY View – Add Biller List screen. The BPAY View - Add Biller List screen shows a list of all current Billers that offer the BPAY View service. You can select the Biller you wish to add to your list by selecting them using the appropriate radio button. When you click inside the button, a dot will appear in the middle to indicate that it has been selected. Once the correct Biller has been selected click the Add Biller button.

If you are having trouble finding the Biller you may use the Biller Code search function to assist. The Biller Code search will narrow down the Billers displayed by the Biller Code. The BPAY View service is not available for all Billers.

Action Buttons

There are two action buttons available:

Add Biller

Pressing the Add Biller button will direct you to the BPAY View - Add Biller screen.

Cancel

Pressing the Cancel button will discard the Biller you may have selected and return you to the BPAY View - Biller List screen.

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Add Biller

After selecting the Add Biller button on the BPAY View – Add Biller List screen you will be directed to the BPAY View - Add Biller screen where you will be required to enter details to identify yourself to the Biller. The content required will be determined by the Biller, but should be comprehensively detailed on the screen. Generally the Biller will ask for things such as Account/Reference Number (CRN), BPAY View Registration Number, date of birth and your full name.

A check box appears at the bottom of the screen for every Biller being added. By checking this box you are confirming with the Biller that you are entitled to receive the bills electronically.

Action Buttons

There are two action buttons available:

Continue

Pressing the Continue button will direct you to the BPAY View - Add Biller - Approval screen.

Cancel

Pressing the Cancel button will discard any details you may have entered and return you to the BPAY View - Biller List screen.

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Add Biller Approval

After selecting the Continue button on the BPAY View - Add Biller screen you will be presented with the BPAY View - Add Biller Approval screen containing the information you have entered.

Action Buttons

There are two action buttons available:

Approve

Pressing the Approve button will submit the request for processing. This is the final point where you can decide whether or not to proceed, so you should ensure the details are correct before selecting this option.

Cancel

Pressing the Cancel button will cancel the request and return you to the BPAY View - Biller List screen.

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Deactivate Biller

You can deactivate a Biller by clicking inside the radio button to the left of the Biller Code on the BPAY View - Biller List screen. When you click inside the button, a dot will appear in the middle to indicate that it is selected. Click the Deactivate Biller button to advance to the BPAY View - Deactivate BPAY View Biller screen.

The BPAY View - Deactivate BPAY View Biller screen will allow you to verify the details of the Biller to be deactivated.

Action Buttons

There are two action buttons available:

Approve

Pressing the Approve button will permanently make the selected Biller inactive. This is the final point where you can decide whether or not to proceed, so you should ensure the details are correct before selecting this option.

Cancel

Pressing the Cancel button will cancel the request and return you to the BPAY View – Biller List screen.

Once a Biller is deactivated it will remain on your Biller List as ‘Inactive’. It will only be removed from your list once the last bill summary from that Biller has expired.

Note: Deactivating a Biller sends a request to the selected Biller to stop delivery of electronic bills. It is at the discretion of the Biller as to when they stop transmission of electronic bills and when they resume delivery of paper bills. If you have queries regarding your bill delivery you should contact the Biller directly. You will be notified at your nominated email address whenever a Biller status is updated.

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Print

This feature enables you to print only the relevant information contained on the current page. The navigation elements and action buttons will not be printed, ensuring that all relevant details will fit on the page.

To print the current page in a printer-friendly format, select Print from the top of the screen (next to the Help link). Then, from the Print Preview window, select the Print button to direct the print-out to your preferred printer or the Close button to return to your Bendigo e-banking window.