Contact us


1300 236 344

+61 3 5445 0666 (if calling from overseas)

Make an enquiry

The Bendigo Centre
Bendigo, Victoria 3550
Postal address
PO Box 480
Bendigo, Victoria 3552
SWIFT code
Bendigo Bank Loans & Credit Card
Biller name
Contact us on
  • Lost or stolen cards

    If your card is lost or stolen contact Bendigo Bank immediately to stop your card.

    In Australia

    Telephone: 1800 035 383 (Freecall)
    or visit your nearest Bendigo Bank branch

    Note: Your replacement card will arrive in 3 to 10 business days depending on the postal time frame in your area.


    Telephone: +61 3 5485 7872 (24 hours x 7 days)

  • Resolving a complaint

    It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.

    1300 361 911

    +61 3 5485 7911

    Customer Feedback Team

    Resolve a complaint

  • Customer Feedback

    At Bendigo Bank, we're always keen to find ways to improve our customer service. If you have a compliment or suggestion related to banking with us, please let us know.

    1300 361 911

    +61 3 5485 7911

    Customer Feedback Team

    8:30am to 5pm Victorian time, Monday to Friday

    Resolve a complaint

    Compliments or suggestions

  • Disputed transactions

    For information on how to query or dispute a Mastercard, Visa, ATM or EFTPOS transaction, visit our card security page.

    Card security

    Note: Bendigo Bank cardholders only. Other cardholders, please contact your own financial institution if you have experienced a problem using a Bendigo Bank ATM.

  • Share registry

    Contacting our Share Registry

    Mail: Share Registry
    Bendigo and Adelaide Bank Limited
    PO Box 480
    Bendigo Victoria 3552
    Telephone: 03 5485 6393 (inside Australia) or +61 3 5485 6393 (from outside Australia)
    Facsimile: (03) 5485 7655
    Email: Share registry

    Community Bank®Company Shareholders

    If you have any questions regarding Community Bank® Company Shares, you need to contact the respective Community Bank® Company Secretary or Community Bank® Branch for assistance.

    For contact details visit your branch page

    ASX Customer Service Centre 1300 300 279 (local call from anywhere in Australia).

  • National relay service

    Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

    • TTY users phone 133 677 then ask for 1300 BENDIGO (1300 236 344).
    • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 BENDIGO (1300 236 344).
    • Internet relay users connect to the National Relay Service and then ask for 1300 236 344.
  • Mobile lenders

    Not everyone has the time to visit a branch and talk about their home loan and mortgage needs.

    Bendigo Bank mobile lenders don’t keep traditional hours. They're flexible and will meet at a time and place convenient to you.

    Find out more

  • miVoice – online customer community

    miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from you bank.

    Find out more

  • Superannuation and investing

    Superannuation: 1800 033 426
    Email: Superannuation

    Managed Funds: 1800 634 969
    Email: Managed Funds

    Financial Planning: 1300 236 344

    Bendigo Invest Direct: 1300 788 982
    Email: Bendigo Invest Direct