Visit our COVID-19 help page for ways we can help you and the latest information.
Skip to main content
Locate us 1300 236 344
Logon
Financial planningFuneral Bonds

FXgo® prepaid travel card

FXgo® is the low-cost, high convenience prepaid travel card chosen by seasoned travellers.

Important information

In light of the recent impact of coronavirus (COVID-19), please contact your local branch prior to your visit. For more information, visit our coronavirus update page.

Six reasons you'll love your FXgo® prepaid travel card

1
Lock in foreign exchange rates
2
Load your card with up to 10 major international currencies
3
Download the FXgo® app, the easy way to manage your travel money
4
Worldwide convenience* and a back-up card
5
24/7 support from our Australian based team and Visa Global support
6
Your FXgo® card can be used within Australia as well as overseas
FXGo prepaid travel card

Activation Instructions

Activating your card is easy, just follow the below steps using the app or website or call us on 1300 790 065.
1

Enter in your card number

2

Select a new PIN and confirm PIN

3

Enter in some personal details

4

Select a user name and password

Currencies available

Your Australian Dollar will go further with great exchange rates offered with these currencies.
United States Dollars
New Zealand Dollars
Singapore Dollars
Great British Pounds (Sterling)
Canadian Dollars
Japanese Yen 
Eurozone Euros
Hong Kong Dollars
Thai Baht

Download the app

You can transfer funds from one currency to another, reload your FXgo® with extra spending money, and view transactions.

Download now from the App Store or Google Play.

Card security and support

  • The latest in Visa chip and PIN technology keeps your money safe.
  • If your card is lost, stolen or damaged, you'll have a backup card on hand, and help 24/7 from our Australian-based team and Visa Global Support.
  • You'll even have access to emergency cash and card should you find yourself in a jam.

Dispute a transaction

  1. Print and complete the  FXgo® Card Disputed Transaction Form.
  2. Attach receipts and return to us either by:

Delivery: to your local branch.
Fax: 03 5485 7613.
Email: Card Disputes Team.
Mail: Card Services, PO Box 480, Bendigo Vic, 3552.

Fees

Fee type Amount in AUD
Initial card purchase $10
Initial load Free
Reload Free
EFTPOS purchases Free
ATM withdrawal (international) $3
ATM withdrawal (domestic) 2% of AUD value
Balance enquiry Free
Wallet transfer Free
Unsupported currency transfer 2% of AUD value
Emergency cash or card $100

Limits

Limit description Limit in AUD
Maximum cards held in one name 1 (one)
Minimum load/reload $50
Maximum load/reload in branch $50,000
Minimum reload via BPAY $1
Maximum BPAY reload per 24hrs $10,000
Maximum ATM withdrawals in 24hrs $2,500
Maximum total balance allowed in all
currencies at any one time
$50,000
Cash over the counter $350
Maximum value of EFTPOS/POS
transactions in 24hrs
$9,000

FXgo® contact details

For Lost/Stolen card support call us 24/7
For general queries call us 8am-9pm AEST Monday to Friday, 9am-8pm AEST Saturday and Sunday.
In Australia
Overseas

Frequently asked questions

Information is current as at 10 April 2019. This material does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. Bendigo Bank recommend you read the Bendigo Bank FXgo® prepaid travel card Product Disclosure Statement before making a decision and consider whether this product is appropriate for you. You must be 12 years or older, an Australia resident, and you will need to be an existing customer or become a customer to be eligible for this product.
*Your FXgo® prepaid travel card is accepted everywhere Visa is accepted in Australia and overseas. Some merchants may choose not to accept VISA prepaid cards. Additional fees and charges may apply refer to the PDS for further information on the Foreign exchange rates and fees. Download the PDS and Terms and Conditions or visit your nearest Bendigo Bank branch. The issuer of the product described in this document is Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL No. 237879. The Bendigo Centre, Bendigo, VIC, 3550.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

© Copyright 2020 Bendigo and Adelaide Bank