FXgo® is the low-cost, high convenience prepaid travel card chosen by seasoned travellers.
Important information
In light of the recent impact of coronavirus (COVID-19), please contact your local branch prior to your visit. For more information, visit our coronavirus update page.
Six reasons you'll love your FXgo® prepaid travel card
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1
Lock in foreign exchange rates
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2
Load your card with up to 10 major international currencies
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3
Download the FXgo® app, the easy way to manage your travel money
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4
Worldwide convenience* and a back-up card
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5
24/7 support from our Australian based team and Visa Global support
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6
Your FXgo® card can be used within Australia as well as overseas

Activation Instructions
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1
Enter in your card number
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2
Select a new PIN and confirm PIN
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3
Enter in some personal details
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4
Select a user name and password
Currencies available
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United States Dollars
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New Zealand Dollars
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Singapore Dollars
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Great British Pounds (Sterling)
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Canadian Dollars
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Japanese Yen
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Eurozone Euros
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Hong Kong Dollars
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Thai Baht
Download the app
You can transfer funds from one currency to another, reload your FXgo® with extra spending money, and view transactions.
Download now from the App Store or Google Play.
Card security and support
- The latest in Visa chip and PIN technology keeps your money safe.
- If your card is lost, stolen or damaged, you'll have a backup card on hand, and help 24/7 from our Australian-based team and Visa Global Support.
- You'll even have access to emergency cash and card should you find yourself in a jam.
Dispute a transaction
- Print and complete the FXgo® Card Disputed Transaction Form.
- Attach receipts and return to us either by:
Delivery: to your local branch.
Fax: 03 5485 7613.
Email: Card Disputes Team.
Mail: Card Services, PO Box 480, Bendigo Vic, 3552.
Fees
Fee type | Amount in AUD |
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Initial card purchase | $10 |
Initial load | Free |
Reload | Free |
EFTPOS purchases | Free |
ATM withdrawal (international) | $3 |
ATM withdrawal (domestic) | 2% of AUD value |
Balance enquiry | Free |
Wallet transfer | Free |
Unsupported currency transfer | 2% of AUD value |
Emergency cash or card | $100 |
Limits
Limit description | Limit in AUD |
---|---|
Maximum cards held in one name | 1 (one) |
Minimum load/reload | $50 |
Maximum load/reload in branch | $50,000 |
Minimum reload via BPAY | $1 |
Maximum BPAY reload per 24hrs | $10,000 |
Maximum ATM withdrawals in 24hrs | $2,500 |
Maximum total balance allowed in all currencies at any one time |
$50,000 |
Cash over the counter | $350 |
Maximum value of EFTPOS/POS transactions in 24hrs |
$9,000 |
FXgo® contact details
For general queries call us 8am-9pm AEST Monday to Friday, 9am-8pm AEST Saturday and Sunday.