How to contact us

EFTPOS help desk
1800 334 702

24 hours, 7 days a week for:
* General Enquiries
* Technical faults
* Stationery
* EFTPOS merchants in fallback mode

When calling our Help Desk you will need your terminal ID, this is located on the top of any EFTPOS receipt.

Bendigo Bank merchant services
1300 132 741

During business hours for
* Statement Enquiries
* Change of merchant or account details
* Operational or administrative enquiries
Merchant applications
1300 720 356

* Applications for Merchant Facilities
Merchant fraud prevention
1300 713 212