Speed up your claim lodgement process by having a few items on hand
Details of the incident
Explain what happened - including times, dates, people involved, witnesses, locations and other circumstances.
Photos help to understand what happened. Take as many photos as possible of any damage to support your claim.
Documents and policy number
Provide supporting documents such as witness statements or police reports. Don’t forget your policy number too.
Start your insurance claim now
We’ve worked hard to make the claims process as simple and easy as possible, but we do need plenty of information from you to get your claim processed.
AIA Australia life insurance policyholders can lodge your claim by:
- Mail your completed claim form to:
Claims Team, Bendigo Life Customer Service
PO Box 1192, Chatswood NSW 2057
Zurich life insurance policyholders can lodge a claim by:
- Calling 131 551
This product is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Please consider your situation and read the Product Disclosure Statement and consider it before making a decision.
Community Insurance Solutions Pty Ltd ABN 32 151 328 148 is a wholly owned subsidiary of the bank and a corporate authorised representative for National Advisor Services Pty Ltd trading as NAS Insurance Brokers (AFSL233750)
Motorcycle disclaimer – Bendigo Motorcycle insurance is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as Swann insurance.
Bendigo Health Cover is issued by Australian unity Health Limited ABN 13 078 722 568. Bendigo bank is an alliance partner of Australian unity for the distribution of health insurance products.