From the e-banking 'Accounts' screen, select the preferred account, then select ‘Statements’.
Switch multiple accounts: On the 'Accounts' screen, tap the 'Accounts Settings' icon (top right). Select 'Edit statement preferences', select the accounts you wish to receive e-statements, provide an email address and 'Save'. Accounts already receiving e-statements are automatically selected.
Switch a single account: On the 'Accounts' screen, tap your preferred account. Tap the 'Account Settings' icon (top right) and select ‘Statement Preferences’. Tap 'Go Paperless', provide an email address and 'Save changes'.
Yes they are available within e-banking.
You must select to receive either email notifications or paper statements.
Please contact us to arrange a statement for your closed account.
You can retrieve e-statements using e-banking for up to 7 years.*
Please contact us to change your statement frequency.
An email address must be provided to enable you to opt-out of paper statements. This email address is used to notify you when you have a new e-statement available for viewing via e-banking.
Yes, you can view and save each statement as a PDF.
*Historical statements will continue to build up for up to 7 years, the earliest stored date being 2011. If you require statements earlier than this date, please contact your local branch, call 1300 236 344 or send a request by selecting ‘Support’ then ‘Messages’ within e-banking.