Tyro
Partnering with Tyro, we're providing you and your customers with simple, flexible, and feature rich payment solutions.
If you would like to find out more, refer to Bendigo Bank powered by Tyro EFTPOS and eCommerce.
Read through our FAQs for more information on Tyro, why we chose to partner with them, and how we expect this partnership will benefit you and your business.
Read our media release for further details on our agreement.
Refer to the migration support page for further information about the transition to Bendigo Bank powered by Tyro.
Who is Tyro?
Tyro is a technology-focused and values-driven company providing Australian businesses with simple, flexible, and feature rich card acceptance solutions. Tyro is the 5th largest EFTPOS bank acquirer in Australia, based on EFTPOS machine count^.
Why Tyro?
Our partnership with Tyro will provide you with access to industry leading, simple, flexible and feature rich card acceptance solutions. We're confident the Bendigo Bank powered by Tyro products will suit your needs, no matter your size or how you manage your business.
What will change?1
If you currently use Bendigo Bank EFTPOS, you will receive a new Bendigo Bank EFTPOS powered by Tyro device.
You will enjoy a range of new benefits, at no additional cost2:
- Simple, and high-speed payment processing
- Dynamic surcharging and tipping
- Seamless cloud-based Point of Sale and Practice Management software integration including support for over 300 POS/PMS providers, SplitBills, and Pay@Table
- Improved visibility and insights with a new web portal and mobile app, including e-statements
- 24/7 local phone support
- Omni channel eCommerce and EFTPOS. If you accept payments in store and online, see your takings in one location and on one statement6
- One statement for all transactions including American Express and Alipay6
- For businesses in the Health industry, you can now accept private insurance claiming and Medicare rebates7
More payment options, including Alipay, and UnionPay will also be available. And, you’ll be able to choose to order your paper rolls online.
If you currently use Bendigo Bank eCommerce services, you will transition to Bendigo Bank eCommerce powered by Tyro.
You will enjoy a range of new benefits, at no additional cost:
- e-invoicing
- Recurring payments
- 24/7 local phone support
- Faster and simpler transaction processing
- Omni channel eCommerce and EFTPOS. If you accept payments in store and online, see your takings in one location and on one statement6
- One statement for all transactions including American Express6
What won’t change?
You will continue to enjoy:
- Your current pricing
- Next day settlement of your funds into a Bendigo Bank account5
- Free paper rolls available at your local branch
- Excellent service and personal banking from your branch, Community Bank and banking managers
Bendigo Bank e-banking, Bendigo Bank Business Debit Mastercard, Apple Pay, Google Pay and Osko payments with your Bendigo Bank Business Transaction account.
FAQs
Not just yet. We’re pleased you’re as excited about Bendigo Bank powered by Tyro as we are and we’re working to have this available to you as quickly as we can.
If you’re a new customer, you can expect to have the service made available in the second half of 2021.
If you’re an existing customer we’ll be supporting your transition in the second half of 2021 and will be in touch soon with more information on what you can expect and when.
In the meantime we’ll be posting updates to this page over the coming months so make sure you check back in regularly.
If you have further questions about Bendigo Bank powered by Tyro, you can speak with your local branch or banking manager. Alternatively, contact the Merchant Services team on 1300 720 356.
It’s business as usual for the moment. You will receive the Bendigo Bank MOVE5000 device. You won't experience any disruption to your request or service. We will be in touch later with information on what to expect about receiving a new Bendigo Bank powered by Tyro device. When the time comes, we’ll work with you to schedule a date and time that suits you and your business.
It's business as usual for the moment. To request a new facility, you can speak with your local branch or banking manager. Alternatively, contact the Merchant Services team on 1300 720 356. To find out more, visit out our Payments and Merchants Services page.
We will be in touch later with information on what to expect about receiving a new Bendigo Bank powered by Tyro device.
Your current pricing stays the same and there are no additional fees or charges to receive the Bendigo Bank powered by Tyro service.
Looking for simple, flexible and feature rich payment solutions?
We are here to help. Make an online enquiry.
^As per the statistics detailed in Authorised Deposit-taking Institutions Points of Presence June 2020 issued by APRA in October 2020. Excludes EFTPOS providers who are not ADIs.
1 From completion the processing of transactions and the provision of terminal support will be provided by Tyro Payments Limited ACN 103 575 042 AFSL 471951.
2 Additional charges apply for alternative payments such as Alipay and American Express. Third party Point of Sale and Practice Management software may be subject to subscription fees.
5 Next day settlements are only available where settlement funds are deposited into the Bendigo Bank account. Applies to Tyro settled funds only – excludes funds settled directly by Afterpay, American Express, JCB and Diners Club.
6 Applies for all EFTPOS and eCommerce Tyro-settled transactions, including Alipay for EFTPOS. Excludes HealthPoint and Alipay which are not available on eCommerce, and funds settled directly by Afterpay, American Express, JCB and Diners Club.
7 Medicare Easyclaim and HealthPoint are only available where the POS/PMS supports the integration. You should make your own enquiries in regards to this.
EFTPOS and eCommerce products, services and features are subject to change over time and certain product features require opt-in prior to activation. Product eligibility and conditions apply.
