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Privacy

Bendigo and Adelaide Bank Group Privacy Policy

This policy contains important information about how we manage your personal information.

This includes:

  • The type of personal information we collect and hold;
  • The purposes for which we collect, hold, use and disclose personal information;
  • Disclosure overseas;
  • How to make a complaint;
  • Our contact details; and
  • How to access and correct personal information.

Credit Reporting Policy

This policy contains important information about how we manage your credit related personal information.

This includes:

  • The type of credit information we collect and hold;
  • The purposes for which we collect, hold, use and disclose credit related information;
  • How we exchange credit related information with credit reporting bodies;
  • How to access and correct credit related information; and
  • How to make a complaint.

Credit Reporting Statement of Notifiable Matters

This statement contains information about the credit reporting bodies we may disclose your personal information to and certain rights you have.

This includes:

  • How to access your credit eligibility information;
  • How to seek correction of your credit information or credit eligibility information; and
  • How to make a complaint.

Consumer Data Right Policy

This Policy sets out how we will manage your banking data in accordance with the Consumer Data Right.

It also outlines: 

  • How you can request access to your banking data;
  • How you can request correction of your banking data; and
  • Our complaints process.

Learn more about Open Banking including viewing our CDR Policy.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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