Visit our COVID-19 help page for our response and information including visiting our branches.
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Choose the contact method that is most convenient for you. 

Ways to connect with us


Call us today 7am to 11pm (Victorian time):
1300 236 344

Calling from overseas - standard international call charges apply:
+61 3 5445 0666


If your query is in regard to COVID-19 personal assistance, please use the dedicated form.

For other enquiries, please contact your local branch or complete the form below.


The Bendigo Centre
Bendigo, Victoria 3550

Postal address

PO Box 480
Bendigo, Victoria 3552

Direct banking

BSB: 633-000

BPAY: Bendigo Bank Loans & Credit Card
Biller name: Payments
Code: 342949

Looking for specific contact details?

If your card is lost or stolen contact Bendigo Bank immediately to stop your card.


Telephone: 1800 035 383 (free call)
or contact your nearest Bendigo Bank branch

Note: Your replacement card will arrive in 3 to 10 business days depending on the postal time frame in your area.


Telephone: +61 3 5485 7872 (24 hours x 7 days)

It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.

Phone - in Australia:  1300 361 911
Phone - from overseas:  +61 3 5485 7911
Email:  Customer Feedback Team

At Bendigo Bank, we're always keen to find ways to improve our customer service. If you have a compliment or suggestion related to banking with us, please let us know.

1300 361 911
+61 3 5485 7911

Customer Feedback Team

8:30am to 5pm Victorian time, Monday to Friday


For information on how to query or dispute a Mastercard, Visa, ATM or EFTPOS transaction, visit our card security page.

Note: Bendigo Bank cardholders only. Other cardholders, please contact your own financial institution if you have experienced a problem using a Bendigo Bank ATM.
Contacting our share registry

Boardroom Pty Limited now manages Bendigo and Adelaide Bank Limited’s Share Registry.
Please contact Boardroom on 1300 737 760 or via post at GPO Box 3993, Sydney NSW 2001.

Community Bank Company Shareholders

If you have any questions regarding Community Bank Company Shares, you need to contact the respective Community Bank Company Secretary or Community Bank Branch for assistance.

For contact details visit your branch page.

ASX Customer Service Centre 1300 300 279 (local call from anywhere in Australia).

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 236 344.
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 236 344.
  • Internet relay users connect to the National Relay Service and then ask for 1300 236 344.

Can’t get to a branch to talk home loans? Our mobile lenders can call at a time that suits you.

Whether you’re looking to buy, invest, refinance or renovate, a mobile lender is your home loan specialist.

miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from you bank.

Superannuation: 1800 033 426
Email: Superannuation

Managed Funds: 1800 634 969
Email: Managed Funds

Financial Planning: 1300 236 344

Bendigo Invest Direct: 1300 788 982
Email: Bendigo Invest Direct

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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