Skip to main content
Locate usPhone:
Logon
Financial adviceFuneral Bonds
Bendigo Bank
Personal homeFinancial adviceFuneral Bonds

Contact us

Choose the method that is most convenient for you. 

Ways to connect with us

Mature woman on mobile doing her banking.
Message us

Use Web Messaging to ask general questions and get support. If required you can verify your identity allowing us to personalise the help we can offer.

Web Messaging is available Monday to Saturday, 9am to 5pm AEST/AEDT. Excludes national public holidays.

 
Front of Bendigo Bank Mitchell Street.
Locate a branch

Our Bendigo Bank branch network has over 500 locations Australia-wide. Use our branch locator to search for a branch, agency or ATM near you.

Man looking at laptop
Find a mobile lender

Can’t get to a branch to talk home loans? Our mobile lenders can call at a time that suits you.

Whether you’re looking to buy, invest, refinance or renovate, a mobile lender is your home loan specialist.

Resolve a complaint

We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Provide a compliment or suggestion

We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:

  • have suggestions about products, services or procedures
  • have a compliment
Contribute via miVoice

miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from your bank.

Accessibility services

National Relay Service

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

TTY

TTY users phone 133 677 then ask for 1300 236 344.

Speak and Listen

Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 236 344.

Internet relay

Internet relay users connect to the National Relay Service and then ask for 1300 236 344.

Personal and Business banking

General enquiries

Call 1300 236 344 (in Australia) or +61 3 5445 0666 (from overseas - standard international call charges apply)

Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) - 9am to 8pm AEST/AEDT

*Excludes Christmas Day

 

Lost or stolen cards

You can report this in branch, by phone or instantly via our e-banking app. Visit our lost or stolen cards page.

Call 1800 035 383 (in Australia) or
+61 3 5485 7872 (from overseas - standard international call charges apply)
24 hours a day, 7 days a week.

Superannuation and investing

Superannuation call 1800 033 426 or email us
Managed Funds call 1800 634 969 or email us
Financial Planning call 1300 236 344
Bendigo Invest Direct call 1300 788 982 or email us

Insurance

For general enquiries call 1300 557 155.
Monday to Friday - 8am to 8pm AEST/AEDT*

To make a claim for home, car, motorbike, boat, caravan, travel and landlord insurance call 132 480. For all other insurance view our make an insurance claim page.



Head office

The Bendigo Centre
Bendigo VIC 3550
Australia

Postal address

The Bendigo Centre
PO Box 480
Bendigo VIC 3552

Direct banking

BSB: 633-000
SWIFT code: BENDAU3B
BPAY: Bendigo Bank Loans & Credit Card
Biller name: Payments
Code: 342949

Investors and shareholders

Share registry

Bendigo and Adelaide Bank Share Registry
GPO Box 3993
Sydney NSW 2001

Call 1300 032 762 (in Australia) or +61 2 8023 5417 (from overseas - standard international call charges apply)
Monday to Friday - 8:15am to 5:30pm AEST/AEDT

Fax +61 2 9279 0664
Email BEN@boardroomlimited.com.au

Community Bank Company Shareholders

If you have any questions regarding Community Bank Company Shares, you need to contact the respective Community Bank Company Secretary or Community Bank Branch for assistance.

For contact details visit your branch page.

ASX Customer Service Centre 1300 300 279.

Bendigo Bank
Connect with us

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

© Copyright 2021 Bendigo and Adelaide Bank