Choose the contact method that is most convenient for you.
Ways to connect with us
Phone
Call us today 7am to 11pm (Victorian time)
Online
Send us an online enquiry for all your questions
Address
The Bendigo Centre
Bendigo, Victoria 3550
Australia
Postal address
PO Box 480
Bendigo, Victoria 3552
Australia
Direct banking
BSB: 633-000
SWIFT code: BENDAU3B
BPAY: Bendigo Bank Loans & Credit Card
Biller name: Payments
Code: 342949
Social
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Looking for specific contact details?
Lost or stolen cards
If your card is lost or stolen contact Bendigo Bank immediately to stop your card.
IN AUSTRALIA
Telephone: 1800 035 383 (Freecall)
or visit your nearest Bendigo Bank branch
Note: Your replacement card will arrive in 3 to 10 business days depending on the postal time frame in your area.
OVERSEAS
Telephone: +61 3 5485 7872 (24 hours x 7 days)
Resolve a complaint
It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.
Phone - in Australia: 1300 361 911
Phone - from overseas: +61 3 5485 7911
Email: Customer Feedback Team
Customer feedback
At Bendigo Bank, we're always keen to find ways to improve our customer service. If you have a compliment or suggestion related to banking with us, please let us know.
Telephone
1300 361 911
+61 3 5485 7911
Hours
8:30am to 5pm Victorian time, Monday to Friday
Disputed transactions
For information on how to query or dispute a Mastercard, Visa, ATM or EFTPOS transaction, visit our card security page.
Note: Bendigo Bank cardholders only. Other cardholders, please contact your own financial institution if you have experienced a problem using a Bendigo Bank ATM.
Share registry
Contacting our share registry
Boardroom Pty Limited now manages Bendigo and Adelaide Bank Limited’s Share Registry.
Please contact Boardroom on 1300 737 760 or via post at GPO Box 3993, Sydney NSW 2001.
Community Bank®Company Shareholders
If you have any questions regarding Community Bank® Company Shares, you need to contact the respective Community Bank® Company Secretary or Community Bank® Branch for assistance.
For contact details visit your branch page.
ASX Customer Service Centre 1300 300 279 (local call from anywhere in Australia).
National relay service
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 236 344.
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 236 344.
- Internet relay users connect to the National Relay Service and then ask for 1300 236 344.
Mobile lenders
Not everyone has the time to visit a branch and talk about their home loan and mortgage needs.
Bendigo Bank mobile lenders don’t keep traditional hours. They're flexible and will meet at a time and place convenient to you.
miVoice -online customer community
miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from you bank.
Superannuation and investing
Superannuation: 1800 033 426
Email: Superannuation
Managed Funds: 1800 634 969
Email: Managed Funds
Financial Planning: 1300 236 344
Bendigo Invest Direct: 1300 788 982
Email: Bendigo Invest Direct
