2026 EY Audit
Each year, financial institutions, such as Bendigo and Adelaide Bank Limited, are audited to comply with Australian financial reporting and regulatory requirements. As part of this process, Bendigo and Adelaide Bank’s auditors, Ernst & Young (EY), select a sample of customers and look to confirm the customer balances directly with the selected customers. EY have issued audit confirmation letters to a sample of Bendigo and Adelaide Bank Limited customers, across their loan and deposit accounts.
If you were selected, you will have received an email with an attachment from BendigoBank.ExternalAudit@au.ey.com.
In order to open the EY audit confirmation letter attachment, please use the password below. The password is case-sensitive.
Password: L193Bc9DxB$$\
We appreciate your business and look forward to continuing to meet your financial needs.
FAQs
Instructions to assist you with submitting your response are detailed in the Ernst & Young (EY) audit confirmation letter attached to your email, which you can open using the password above.
Ernst & Young (EY) are the external auditors of Bendigo and Adelaide Bank Limited and its controlled entities (the Group). An annual external audit is a statutory requirement of all listed organisations. As part of this process, EY select a sample of customers and look to confirm the account balances directly with the selected customers. If you received an email from BendigoBank.ExternalAudit@au.ey.com, you have been selected as part of EY’s sampling methodology, and have selected email as your preferred means of communication with the Bank.
Bendigo and Adelaide Bank loans and deposits are written through a number of different brands. Bendigo and Adelaide Bank Limited brands include Bendigo Bank, Up and Leveraged.
Bendigo and Adelaide Bank Limited is also a lender for a number of other branded products including: Qantas Money, Tiimley Home, Connective Home Loans, AFG Alpha and many others.
While we would appreciate that you assist our auditors by replying to the audit confirmation, there is no obligation for you to do so.
EY
If you have any questions relating to this matter, you can contact Nick Wessels at Ernst & Young (Phone: +61 3 9288 8752; Email: Nick.Wessels@au.ey.com).
Bendigo Bank
If you wish to discuss this audit confirmation directly with Bendigo and Adelaide Bank Limited, please contact ‘1300 Bendigo’. Operating hours are between 9:00am and 6:30pm (Monday to Friday) and between 9:00am and 5:00pm (Saturday) Australian Eastern Standard Time.
Equipment Finance
If you wish to discuss this audit confirmation directly with Bendigo and Adelaide Bank Limited, please contact the Equipment Finance team on 1800 850 509. Operating hours are between 9:00am and 5:00pm (Monday to Friday) Australian Eastern Standard Time.
Up
If you wish to discuss directly with Up, please contact is via Talk To Us in app between 6am and midnight.
Leveraged
If you wish to discuss this audit confirmation directly with Leveraged, please contact the Leveraged Customer Service Team on 1300 307 807. Eastern Standard Time operating hours are between 8:30am and 5:30pm (Monday to Friday).
