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Five benefits of mobile lending

1 September 2023 | 2 min read

There’s enough to think about when you’re planning to buy your dream home, and you’ve got enough to juggle with busy daily life to worry about how you’re going to fit in visits to the bank. Wouldn’t it be great if your bank came to you? We agree, and we do.

At Bendigo Bank we understand what it’s like to find the time to sit down with a lender in between school and work runs, sporting and other events, shopping, and all of life’s business. So, we set up our mobile lending team to make it that little bit easier. Here are five ways our mobile lenders can help you get your home loan easier and hassle free.

1. Your time

Forget the 9-5. Our mobile lenders can meet you at a time that’s convenient to you. You don’t need to miss work, or the school play, or that important appointment. You can plan for a time where you can relax and focus on the information.

2. Your place

We know that you’re needing to slot this meeting in between work and family commitments. So, our mobile lenders can meet you place that’s convenient to you. Nominate your home, your office, or your favourite café, and we’ll be there.

We can, of course, also meet you online. Our online process can be followed from start to finish meaning documents can be signed electronically too.

3. Our experts

Our mobile lenders are experts at home lending and will take the time to help you understand the process of home lending. They can help you refinance to a better deal, finance an investment property or find equity in your home to achieve your goals. You know you’ll be taken care of from open house through to settlement.

4. Your trusted bank

We are one of Australia's most trusted banks^, servicing 1.9 million customers in over 500 locations Australia wide. We are focused on our customers and our community, and we work hard to make sure that our customers receive the best, most up-to-date, and measured advice.

5. Your perfect deal

Our mobile lenders are experts in setting you up with the right home loan for your needs. Since we take the time to get to know your situation and desires, we’ll be able to make sure you get the flexibility, features and benefits you need. Buying a home is a big enough deal. You don’t need the added stress of rushing important conversations. Bendigo Bank’s mobile lenders take away this stress so you can make the right decisions for you, on your time.

Connect with a mobile lender to start the conversation.

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To us a mobile home lender is able to help us wherever, whenever. To begin with, we just spoke to her, just let her know that we're looking to buy a house, we weren't very confident in what we had to do. She just sent us through some information, "Once we found something we liked we'll begin the pre-approval stage," and things like that. We definitely at least spoke once a week, if not more, whenever we needed her. It didn't have to be within business hours either.


Working full time, my hours are 7:00 until 3:30, so I struggled to make it to the branch to have a meeting, let alone make it to sign a document. So the easiness of mobile lending was we could call at any time, you could use my lunch break to have a conversation over the phone. I didn't have to leave work early or stress about getting there on time.


Using the Bendigo Bank app is really easy, we're just able to log on and it shows us exactly how much we have due, what the interest rates were for the month. We definitely did want to eventually own our own house.


Yeah, obviously with a young family, we wanted something to call a home. We'd go look at houses in the afternoon and we had that confidence where if we put in an offer or we knew what our borrowing capacity was, we could get those answers straight away and not have to wait until the next morning to contact the bank and then miss out on a house.


Our mobile lender, she has a family as well, so she was very understanding of what we needed.


They were always willing to help us and you didn't feel like a number.


No better way to put it, yeah, we were just full of joy, just really excited that we're taking another step in our future with our family. We're really happy.


^ Roy Morgan Quarterly Update February 2023
Any advice provided in this article is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable product disclosure statement(s) on our website before acquiring any product.

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Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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