Privacy Disclosure Statement for Deposit Products
Bendigo Bank is committed to protecting your privacy and respect your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this app, you agree and consent to the collection, use, holding and disclosure of personal information as set out in this Privacy Disclosure Statement and the Privacy Policy below.
1. Collection of your personal information
We, Bendigo Bank, collect your personal information to assess your application, to provide you with the product or service that you have requested and to assess any future applications for products or services you may make to us or our related entities. Collection of some of this information is required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. If you provide incomplete or incorrect information, we may be unable to provide you with the product or service you are applying for.
2. Collection of personal information about third parties
We may need to collect personal information about a third party from you as part of this application. If we do this, you agree you will advise that person that we have collected their information, and that in most cases they can access and seek correction of the information we hold about them.
3. Use and disclosure of your personal information
We may use your personal information to perform our business functions (for example internal audit, operational risk, product development and planning). We may also use your personal information to confirm your details (for example contacting your employer to confirm your employment and income details).
We treat your personal information as confidential and only disclose it to others where necessary. For example, we usually disclose your information to organisations to whom we outsource functions such as mailing and printing houses, IT providers, our agents and specialist advisers such as accountants and solicitors. Other disclosures usually include joint account holders, account operators and account applicants, insurers, intermediaries and government authorities. Your information may also be disclosed to our related entities, our joint venture partners and Community Bank companies where its confidentiality is maintained at all times.
4. Disclosure of personal information to overseas organisations
In some cases, we may need to share some of your information with organisations outside Australia, or Australian organisations that store data or operate outside of Australia. For example, when we use service providers located in Australia or overseas to perform a function on our behalf. When we share your information with organisations overseas, we ensure appropriate data handling and security measures are in place.
5. Access to and correction of your personal information
In most cases you can gain access to and seek correction of your personal information. Should you wish to do so, or if you have any queries about your information, please contact us on 1300 236 344.
6. Direct marketing
We may use your personal information to inform you about financial products and services that are related to those you have with us or other products and services we think you may be interested in. These may be products and services provided by us, our related entities or other entities we are associated with. If you do not wish to receive any marketing material from us please call us on 1300 236 344.
7. Privacy Policy
You should also read our Privacy Policy. Our Privacy Policy contains information about:
- how you can access and seek correction of your personal information;
- how you can complain about a breach of the privacy laws by us and how we will deal with a complaint;
- if we disclose personal information to overseas entities, and where practicable, which countries those recipients are located in.
