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Bendigo Bank named Business Bank of the Year for the third time

21 February 2014 |Media centre

Bendigo Bank has been named Business Bank of the Year (2013) at Roy Morgan Research's Customer Satisfaction Awards.

This marks the third consecutive year the Bank has received the accolade, after being judged best in business at the inaugural awards in 2011 and again in 2012.

Bendigo Bank Retail Executive Dennis Bice said the award was recognition of the significant investment the Bank had made in the business space throughout 2013.

"Over the past 12 months we have invested heavily in staff training, and looked at innovative ways to engage with our business network," he said.

"We continue to strive to improve our business offering, so we can retain the wonderful support of our loyal customers."

Mr Bice said the Bank had also been busy investigating opportunities in the digital space, opening up new ways of doing business for both the Bank and its customers.

"We know we must remain nimble and evolve to meet the changing needs of our business customers," he said.

Bendigo Bank's Business Banking team is made up of 300 dedicated staff located across Australia, providing specialist advice and a wide range of services including cash flow solutions, interest rate risk management, agribusiness, merchant facilities, insurance and other business solutions.

"We know businesses want advice tailored to their individual needs, not just another generic service," Mr Bice said.

"Our team works hard to ensure that for businesses, big and small, banking with Bendigo Bank is easy."

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