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Bendigo Bank tops with feature-packed Low Rate Platinum Mastercard®

14 January 2018 |Consumer Banking

Bendigo Bank has taken out first place in the Low Rate  Platinum Credit Card category in the 2017 Mozo Expert's Choice Credit Card  Award for the bank's Low Rate Platinum Mastercard product. The award follows  Bendigo Bank's recognition by Australian consumers as the banking provider of  choice in the annual Mozo People's Choice Awards.

In carrying out the 2017 Mozo Experts Choice Awards, Mozo  analysed 190 personal credit card products issued by 66 Australian financial  institutions.  
Bendigo Bank Chief Customer Officer, Marnie Baker said: "We are very pleased to have again been recognised by Mozo for outstanding  customer value, this time for our Low Rate Platinum Mastercard."

"Our Low Rate Platinum Mastercard comes with several  additional features that all add up to provide new levels of consumer  protection and value that you'd only usually expect to find with cards that  come with much higher fees.

"We charge interest differently to other banks meaning that  you could pay around half as much interest compared to other cards. Mobile  phone and tablet insurance is also provided against loss or screen damage when  customers buy a new device with the card, which is real peace of mind when you  look at the replacement cost for these unforeseen events.

"There's an additional warranty protection on purchased  goods such as electrical items too. We offer an extended warranty for up to 12  months after the original manufacturer's warranty ends for up to $5,000 per  covered item, so that customers can enjoy additional peace of mind when  shopping with the Bendigo Bank Low Rate Platinum Mastercard.

"We even include cover for stolen or damaged items with 90  day purchase protection on stolen or damaged items. In this event, we will  repair the item, or credit the customer for the purchase price up to $5,000 per  item.

"Shopping with confidence that you've bought at a great  price is also part of the value package. If a customer finds the same item that  they have purchased with our Low Rate Platinum Mastercard for a much cheaper  price, they can claim a refund for the difference if they make a claim within  30 days of purchase - as long as they've found the item for at least $100  cheaper than their purchase price. Customers are covered for up to $1,000 per  item.

"Travellers gain access to special offers with Mastercard  Priceless® Cities, which provides access to exclusive offers on unforgettable  experiences around Australia and across the globe, from special offers on  hotels, entertainment, dining, and shopping.

"As leaders in the Australian credit card market, we believe  that we've struck a great balance with our credit card range when it comes to  fairness, features and customer service excellence," Ms Baker concluded.

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