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Bendigo Bank's position on Australian jobs

19 October 2006 |Media centre

Bendigo Bank’s General Manager of Corporate Affairs, Owen Davies, today issued the following statement in response to numerous inquiries about the bank’s stance on use of foreign call centres.

“I can confirm Bendigo Bank does not currently use overseas call centres or processing centres. Nor do we have plans to do so. It has not been considered and is not on our agenda to consider.

“Bendigo Bank is the only Australian bank headquartered in a regional city. We believe that being close to our customers and shareholders in this way gives us a good understanding of how Australians view the world … and we have spoken to many people who are opposed to the use of foreign call centres.

“Since 1995 – when we converted from Australia’s second-largest building society to become a bank – Bendigo Bank and its Community Bank companies have created more than 2000 jobs in Australia.

“Many of these have been in small country towns where every job is precious. We are very proud of this record, which reflects our core philosophy to help build strong, sustainable Australian communities. By so doing, we create stronger market places and increase the likelihood of local people supporting us and remaining loyal to our business.”

Further information about Bendigo Bank is available at www.bendigobank.com.au or from our Customer Help Centre on 1300 361 911 during business hours.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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