Bendigo Bank's lending platform has surpassed $10 billion in loan applications, a significant milestone highlighting the Bank's strong customer focus and continued commitment to innovation.
The Bendigo Lending Platform, launched two years ago to mortgage brokers and now being rolled out to Bendigo Bank’s retail network, streamlines the lending process and fast tracks the time to decision for its customers.
Bendigo Bank CEO Richard Fennell said the success of the platform is just the latest example in the Bank’s long history of innovation that has included the unique Community Bank model, green loans, digital mortgages and Australia’s first and best mobile-only digital bank Up.
“This achievement demonstrates Bendigo Bank’s commitment to making life easier for our 2.9 million customers with digital,” Mr Fennell said.
“We are proud of the Bendigo Lending Platform which ensures our partners, people and home loan customers enjoy a seamless and efficient home lending experience.”
Following the successful onboarding of the Bank’s broker partners, the roll out of the platform to our branches across Australia will help even more customers buy a home while also reducing in branch wait times for all customers, Mr Fennell said.
“Our lenders are reporting that the experience has improved significantly for our customers with conditional approval being achieved in an average of five minutes from application submission,” Mr Fennell said.
“Our customers and partners are looking for an efficient digital experience that saves them time and provides fast clear outcomes. The Bendigo Lending Platform delivers this and will support us as we execute on our 2030 strategy.”
