Paying your insurance is easy

Pay as you go

Pay monthly or fortnightly via direct debit so you avoid a large lump sum later.

Choose how you pay

Pay in person, over the phone, via your renewal notice or by bank transfer.

Don’t fall behind

If you miss a payment, you risk voiding your policy, so it’s best to pay on time.

See our options below

Easy ways to pay for your insurance

  • Via direct deposit
    Make a direct deposit using the following details
    BSB: 633000 
    Account: 104091764
    Account Name: BBL Insurance Trust Account
    Reference: Your policy number exactly as noted on your insurance renewal notice
  • Over the phone
    Call us on 1300 557 155 (8:00 am to 8:00 pm weekdays AEST/AEDT) and pay using a credit card.
  • In person
    Visit your nearest Bendigo Bank branch. Find a branch.
  • Via your renewal notice
    Use one of the options outlined on your insurance renewal notice.
  • Via recurring direct debit
    You can pay monthly or fortnightly via direct debit.


Common questions about paying for insurance are answered below.

What if I can’t afford to pay my premium?

If you experience temporary hardship and can’t afford to pay your insurance bills, please contact us on 1300 557 155 to discuss your situation and how we can help.

What if I miss a payment, am I still covered?

If you miss a payment, your policy may be suspended, and if you miss consecutive payments, your policy may be cancelled. We will advise you in writing before your policy is cancelled, to give you a chance to catch up on payments.

Can I pay by cheque?

Yes. Tear off the slip at the bottom of your renewal notice and return with your cheque (made payable to CGU Insurance). Mail to GPO Box 480, Bendigo, Victoria, 3552.

Additional information

This product is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Please consider your situation and read the Product Disclosure Statement and consider it before making a decision.