Make a change to your insurance policy
Update your address
Let us know if you’ve moved house so we can change your details. If you have home insurance, your policy will need to be updated to cover your new property.
Changing your insured limits
If you want to raise or lower your cover limits, speak to our friendly team to help you find the right policy for your changing needs.
Adding or removing people
Family growing or changing? Get in touch to add or remove people from your car or life insurance policy.
Update your policy details
Chat to us if you’d like to change to a different policy that better suits your needs.
Get in touch if you'd like to:
- Add or remove people from the policy
- Raise or lower your cover limits
- Change your personal details
- Add a driver to a car insurance policy
- List additional valuables on your contents insurance policy
- Over the phone
Call us on 1300 557 155. We're open 8:00am to 8:00pm (AEST/AEDT) weekdays.
- At a local branch
Visit your local Bendigo Bank branch
- Change request form
If you'd like to make a change to your policy, you can contact us on 1300 557 155, or visit your local branch.
- Cancel your policy
If you'd like to cancel your policy, you can contact us on 1300 557 155, or visit your local branch
If I cancel my policy, will I get a refund?
Depending on the circumstances you may be entitled to a refund or a partial refund if you have paid in advance. Speak to us when you cancel your policy and we will let you know what refund you can expect, and how long it should take for you to receive it.
Will my policy renew automatically?
We will send you a renewal notices before your policy expires. The renewal notice will let you know when your next payment is due to continue the policy.
How often should I update my home contents insurance?
It is a good idea to annually review your contents insurance policy to make sure the insured sum accurately reflects the contents of your home. You may have purchased valuable new items since you took out your insurance policy. Contact our team to discuss how to update your home insurance policy to properly protect your valuable purchases.
This product is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Please consider your situation and read the Product Disclosure Statement and consider it before making a decision.