Resolve a complaint
If you wish to make a complaint related to Bendigo Bank products or services, any of our staff can assist you. You can also contact us online using our secure Customer Feedback form.
https://www.bendigobank.com.au/contact-us/resolve-a-complaint/Contact Community Enterprise Foundation
Make an enquiry about grants, scholarships, or appeals.
https://www.bendigobank.com.au/community/foundation/contact/miVoice
miVoice is an online customer community where you can share with us your views, opinions and ideas.
https://www.bendigobank.com.au/community/mivoice/Support
We're here for you. Providing help and support when you need it, such as using e-banking and the Bendigo Bank app, as well as other popular topics.
https://www.bendigobank.com.au/support/Privacy policy
Our privacy policy tells you how we collect and use personal information of our users.
https://www.bendigobank.com.au/privacy-policy/full-privacy-policy/Financial difficulty assistance
If you're in financial hardship and can’t pay the minimum repayment on your loan or credit card, contact us to see if we can help with financial difficulty assistance.
https://www.bendigobank.com.au/support/financial-difficulty/Make an insurance claim
Need to make an insurance claim with Bendigo Bank? Help is at hand. Speed up your claim lodgement process by having a few items on hand and start your claim today.
https://www.bendigobank.com.au/personal/insurance/make-an-insurance-claim/Credit Guide.pdf
https://www.bendigobank.com.au/siteassets/partner/contentpages/_documents/credit-guide.pdfBendigo credit guide.pdf
https://www.bendigobank.com.au/globalassets/documents/disclosures/bendigo-credit-guide.pdfBendigo Accountant Everyday Account.pdf
https://www.bendigobank.com.au/globalassets/documents/tmd/bendigobank/bendigo-accountant-everyday-account.pdf