Customer Advocate

Bendigo and Adelaide Bank has a Customer Advocate to champion the voice of our customers and strive for fairer outcomes. We want to ensure that in every interaction with us you are treated fairly and with respect, no matter your circumstance.

Rating keeps Bendigo Bank focused on customers

Bendigo Bank is most recommended

Bendigo is top bank for satisfied customers

Resolve a complaint

If you wish to make a complaint related to Bendigo Bank products or services, any of our staff can assist you. You can also contact us online using our secure Customer Feedback form.

Bendigo Bank voted Australia’s best business bank

Bendigo Bank has been awarded the DBM Australian Financial Award for Best Business Bank 2023.

Bendigo Bank launches new mobile internet banking

miVoice

miVoice is an online customer community where you can share with us your views, opinions and ideas.

Consumer Data Right policy

Our Consumer Data Right (CDR) policy sets out how we will manage your banking data in accordance with the Consumer Data Right. It also outlines how you can request access to or correction of your banking data and our complaints process.

Community

Community banking means our profits at Bendigo Bank are returned to the community that has generated them. Contact your local community bank branch and make a difference in your community today.