Multi-factor authentication / Security token

Multi-factor authentication (MFA) is a security measure that requires a combination of at least two factors. Learn more about MFA including how to set up your security token or what to do if your security token is not working.

Device security

Learn how to to keep your device(s) secure and what to do if your device is ever lost, stolen, broken, or replaced.

Internet banking

Manage your banking online with ease, using Bendigo e-banking, 24 hours a day, 7 days a week.

5 reasons to do your software and app updates

There are many reasons why you should stay on top of your app and software update notifications, and we explain why.

Support

We're here for you. Providing help and support when you need it, such as using e-banking and the Bendigo Bank app, as well as other popular topics.

Ben Protect

Bendigo Bank take great care to protect customer's money and personal information. Find out about our how we protect you.

A guide to using mobile payments

A guide to using Apple Pay

With ultra-secure Apple Pay, you can make contactless payments from your Apple devices, making payments on the go is easier than ever.

Regular payments

Learn about managing regular payments including direct debits from bank accounts and recurring payments from credit card accounts or debit cards.

Set up my card

Activate your card online, through our app or over the phone. Click through for instructions on how to activate your new mastercard and set a PIN of your choice.