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Service updates

Service update 28 August 9:00am: e-Banking and App Restored

We are back online and here to help.

As you may know, Bendigo Bank systems were impacted by a disruption to our network on Thursday 27 August. This affected access to our online services, branches, and our Customer Contact Centre.

We can confirm that e-Banking and the Bendigo Bank app are back online. Our teams are conducting final checks to ensure everything is running smoothly, so you may still experience temporary delays in isolated instances.

Please note: ATMs and card transactions were not affected by this issue and remain fully operational

Visiting us or calling today?

We are expecting our contact centre and branches to be much busier than usual. We are doing everything we can to keep your wait times to a minimum, adding additional staff in our contact centre.

We apologise for the frustration and inconvenience this disruption has caused. We thank you for your continued patience.

We acknowledge the Traditional Owners and Custodians of the land where we live, learn and work. We pay our respects to all First Nations Peoples and acknowledge Elders past and present.

We are dedicated to creating an inclusive and safe space for our team members of all genders and sexual orientations through inclusive hiring, leave policies and workplace design.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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