Know your worth! Switch to landlord insurance through the Better Big Bank
Why choose landlord insurance through us?
Insurance you can rely on is worth its weight in gold.
And when it’s arranged by Australia’s Most Trusted Bank^, you can be confident it’s insurance worth having.
Three types of cover ALL with flood automatically included
Whether you choose Buildings & Contents cover, Buildings cover, or Contents cover, you’re protected against damage resulting from flood.
Loss of rent during repairs
If your building or contents are covered and your rental property is unliveable after a covered event, CGU will pay up to 12 months of lost rent.1
Furniture & furnishings
Cover for loss or damage to furniture, furnishings and carpet in your property.2
Protection for most property types
Whether you've bought a house, townhouse, unit, flat, terrace house or even a unit in a retirement village, CGU can cover you.
Get a quote today
Choose your cover type:
- Building and contents insurance
- Building insurance
- Contents insurance
Managing your insurance policy
Remember to review your policy regularly. It helps to do a few things at renewal time that could help reduce costs and manage your insurance policy.
Sum insured
As replacement and rebuild costs rise, your sum insured should rise too. To calculate an estimated replacement value, visit our calculator page.
Payment frequency
There's no extra charge if you pay fortnightly, monthly or quarterly. Adjusting your payment frequency to suit you could make it easier to manage your finances.
Excess
If you can afford to pay a higher excess when making a claim, increasing your excess may lower the premium you pay.
Easy to deal with, ready to help.
Get a quick quote online or if you prefer, speak to our dedicated insurance team over the phone today. Call 1300 557 155 between 8am–8pm (AEST/AEDT) weekdays. The team are insurance specialists who can support you directly and make sure you’ve got the level of cover you need.
Claims and account management
Contacting CGU Claims
Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.
Managing your policy online
For policies purchased or renewed after 16 June 2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.
Simply log in to your account to see the available options. For assistance and to set up your online account, call CGU at 1300 557 155.
FAQS
Here are your answers to the most frequently asked questions about landlord insurance.
What events am I covered for?
We will cover the following events:
- Fire or explosion
- Landslide or subsidence
- Impact by a vehicle
- Water damage
- Vandalism
- Storm, flood, rainwater or wind
- Theft or attempted theft
Conditions apply. For a full list of what is and is not covered please read the landlord insurance PDS.
Can I cover damage caused by my tenants?
You may be covered for damage caused by tenants. Conditions apply, so read the PDS for full details.
Can I protect against loss of rent?
Yes, loss of rent is automatically included in your policy. If your building becomes uninhabitable due to damage, CGU will cover any loss for rent for up to 12 months.
The most CGU will pay is up to the sum insured, as listed on your schedule. You can also select to be covered for rent default if your tenant leaves your rental property before the end of the tenancy period without giving you notice, if your tenant passes away or if your tenant stops paying rent owed to you.
Additional premiums apply.
Is my property covered when it is not occupied by tenants?
Yes, the policy is still valid even when the property is not tenanted for up to 60 days. If it will exceed this, please notify us.
How do claims work?
You can lodge a claim by calling 13 24 80. You’ll be allocated a claims specialist who will support you throughout the claim. You’ll need to tell us about the incident and provide the necessary documentation, after which your claim will be promptly assessed.
Tools and calculators
Things you should know
^ Roy Morgan Risk Monitor 2024. Customers of Bendigo and Adelaide Bank Limited.
1 CGU cover either the weekly rent listed on your Certificate of Insurance, or the weekly rent in your rental agreement, whichever is less. A valid rental agreement is required.
2 Under a Landlord ‘Contents’ policy, your furniture and furnishings are covered up to the contents insured amount. Under a Landlord ‘Building’ policy, if your property isn’t under a strata or similar scheme your furniture and furnishings are covered to up to 10% of the buildings insured amount.
3 If theft or vandalism by tenant, CGU will deduct from your claim four times the weekly rent amount shown on your rental agreement, in addition to the standard excess. A valid rental agreement is required. No excess is payable for a claim made only under the ‘Replacement of keys and locks’ additional benefit.
4 CGU don’t cover actions of the sea, such as tides and waves.
5 CGU doesn’t cover damage caused by water leaking or escaping from a shower recess or shower base. CGU doesn't cover loss from erosion or other earth movements. CGU doesn't cover the costs to repair or replace the item that the liquid leaked or escaped from.
Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
Bendigo and Adelaide Bank Limited (Bendigo Bank) ABN 11 068 049 178, AFSL 237879 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations available on this website.
