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Update your insurance policy

Make a change to your insurance policy

Update your address

Let us know if you’ve moved house so we can change your details. If you have home insurance, your policy will need to be updated to cover your new property.

Changing your insured limits

If you want to raise or lower your cover limits, speak to our friendly team to help you find the right policy for your changing needs.

Adding or removing people

Family growing or changing? Get in touch to add or remove people from your car policy.

Update your policy details

Chat to us if you’d like to change to a different policy that better suits your needs.

Get in touch if you'd like to:

  • Add or remove people from the policy
  • Raise or lower your cover limits
  • Change your personal details
  • Add a driver to a car insurance policy
  • List additional valuables on your contents insurance policy

Over the phone
Call us on 1300 557 155. We're open 8:00am to 8:00pm (AEST/AEDT) weekdays.

At a local branch
Visit your local Bendigo Bank branch

Change request form
If you'd like to make a change to your policy, you can contact us on 1300 557 155, or visit your local branch.

Cancel your policy
If you'd like to cancel your policy, you can contact us on 1300 557 155, or visit your local branch.


What you need to know about updating your policy.

Depending on the circumstances you may be entitled to a refund or a partial refund if you have paid in advance. Speak to us when you cancel your policy and we will let you know what refund you can expect, and how long it should take for you to receive it.

We will send you a renewal notices before your policy expires. The renewal notice will let you know when your next payment is due to continue the policy.

It is a good idea to annually review your contents insurance policy to make sure the insured sum accurately reflects the contents of your home. You may have purchased valuable new items since you took out your insurance policy. Contact our team to discuss how to update your home insurance policy to properly protect your valuable purchases.

Things you should know

Insurance products primarily issued by Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance and WFI. Insurance cover may alternatively be arranged by CIS Community Insurance Solutions Pty Ltd ACN 653 374 531 (CCIS). Bendigo and Adelaide Bank ABN 11 068 049 178 AFSL 237879 (Bendigo Bank) have a referral relationship with CCIS, a wholly owned subsidiary and authorised representative of Community Broker Network Pty Ltd ACN 096 916 184 AFSL 233 750 for the provision of business-related insurance solutions, rural insurance solutions and other insurance solutions at the discretion of Bendigo Bank to customers of the Bendigo and Adelaide Bank Group (Group). In arranging insurance policies, the Bank acts under its own AFSL and an agreement with the insurer. 

Information is of a general nature only. You should consider the relevant Product Disclosure Statement (PDS) available online and whether or not the insurance is appropriate for you before deciding whether to acquire the insurance. Policy conditions, limitations and exclusions apply.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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