Simple ways to pay your insurance
Paying your insurance is easy
Pay as you go
Pay monthly or fortnightly via direct debit so you avoid a large lump sum later.
Choose how you pay
Pay by direct debit, card, B-Pay or by mail.
Don't fall behind
If you miss a payment, you risk voiding your policy, so it’s best to pay on time.
Easy ways to pay for your insurance
Over the phone
Call us on 1300 557 155 (8:00 am to 8:00 pm weekdays AEST/AEDT) and pay using a debit or credit card.
Via your renewal notice
Use one of the options outlined on your insurance renewal notice.
Via recurring direct debit
You can pay monthly or fortnightly via direct debit.
FAQs
Common questions about paying for insurance are answered below.
What if I can't afford to pay my premium?
If you experience temporary hardship and can’t afford to pay your insurance bills, please contact us on 1300 557 155 to discuss your situation and how we can help.
What if I miss a payment, am I still covered?
If you miss a payment, your policy may be suspended, and if you miss consecutive payments, your policy may be cancelled. We will advise you in writing before your policy is cancelled, to give you a chance to catch up on payments.
Can I pay by cheque?
Yes. Tear off the slip at the bottom of your renewal notice and return with your cheque (made payable to CGU Insurance). Mail to GPO Box 4962, Melbourne, Victoria, 3001.
More information
Things you should know
Insurance products primarily issued by Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance and WFI. Insurance cover may alternatively be arranged by CIS Community Insurance Solutions Pty Ltd ACN 653 374 531 (CCIS). Bendigo and Adelaide Bank ABN 11 068 049 178 AFSL 237879 (Bendigo Bank) have a referral relationship with CCIS, a wholly owned subsidiary and authorised representative of Community Broker Network Pty Ltd ACN 096 916 184 AFSL 233 750 for the provision of business-related insurance solutions, rural insurance solutions and other insurance solutions at the discretion of Bendigo Bank to customers of the Bendigo and Adelaide Bank Group (Group). In arranging insurance policies, the Bank acts under its own AFSL and an agreement with the insurer.
Information is of a general nature only. You should consider the relevant Product Disclosure Statement (PDS) available online and whether or not the insurance is appropriate for you before deciding whether to acquire the insurance. Policy conditions, limitations and exclusions apply.
