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Pay an insurance premium

Simple ways to pay your insurance

Paying your insurance is easy

Pay as you go

Pay monthly or fortnightly via direct debit so you avoid a large lump sum later.

Choose how you pay

Pay by direct debit, card, B-Pay or by mail.

Don't fall behind

If you miss a payment, you risk voiding your policy, so it’s best to pay on time. Make sure that you have sufficient funds in your account ahead of your renewal.

Easy ways to pay for your insurance

Over the phone

Call us on 1300 557 155 (8:00 am to 8:00 pm weekdays AEST/AEDT) and pay using a debit or credit card.

Via your renewal notice

Use one of the options outlined on your insurance renewal notice.

Via recurring direct debit

You can pay monthly or fortnightly via direct debit.


Common questions about paying for insurance are answered below.

If you experience temporary hardship and can’t afford to pay your insurance bills, please contact us on 1300 557 155 to discuss your situation and how we can help.

If you miss a payment, your policy may be suspended, and if you miss consecutive payments, your policy may be cancelled. We will advise you in writing before your policy is cancelled, to give you a chance to catch up on payments.

Yes. Tear off the slip at the bottom of your renewal notice and return with your cheque (made payable to CGU Insurance). Mail to GPO Box 4962, Melbourne, Victoria, 3001.

Things you should know

Insurance products primarily issued by Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance and WFI. Insurance cover may alternatively be arranged by CIS Community Insurance Solutions Pty Ltd ACN 653 374 531 (CCIS). Bendigo and Adelaide Bank ABN 11 068 049 178 AFSL 237879 (Bendigo Bank) have a referral relationship with CCIS, a wholly owned subsidiary and authorised representative of Community Broker Network Pty Ltd ACN 096 916 184 AFSL 233 750 for the provision of business-related insurance solutions, rural insurance solutions and other insurance solutions at the discretion of Bendigo Bank to customers of the Bendigo and Adelaide Bank Group (Group). In arranging insurance policies, the Bank acts under its own AFSL and an agreement with the insurer. 

Information is of a general nature only. You should consider the relevant Product Disclosure Statement (PDS) available online and whether or not the insurance is appropriate for you before deciding whether to acquire the insurance. Policy conditions, limitations and exclusions apply.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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