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Alerts

Find out about our latest scam alerts and what to do if you've received a suspicious SMS.

We are committed to ensuring the security of our customer's money and personal information.

We have implemented advanced security measures to address the issues associated with banking online, but it is equally important that our customers treat the security of their personal computers just as seriously.

Latest alert - August 2022

Fake Bendigo Bank SMS messages

We are aware of a SMS phishing campaign targeting Bendigo Bank customers. The messages claim to be from Bendigo Bank and include a website link. The link leads to a fake Bendigo Bank website asking you to login to e-banking.

Do not click on the link. Bendigo Bank will never ask you to click on a link in an SMS text message to login to e-banking.

What to do if you have received this type of SMS text message

Please forward it to 0429 557 997 or take a screenshot and email it to phishing@bendigoadelaide.com.au and then delete the SMS text message. Please be aware you will not receive a personal response for any SMS text messages sent.

What to do if you clicked on the link and entered your details

If you have received this type of SMS text message and have clicked on the link and entered your e-banking details, please contact your local branch or call 1300 236 344 immediately.

Example messages:

Example of SMS phishing message in August 2022.
Example of SMS phishing message in August 2022.
Example of SMS phishing message in August 2022.
Example of SMS phishing message in August 2022.

Latest alert - July 2022

SMS phishing

We are aware of a current SMS phishing campaign targeting Bendigo Bank customers. The messages claim to be from Bendigo Bank stating that a payment has been attempted or your contact details have been updated in e-banking and to click on a link if this was not you. The link leads to a fake Bendigo Bank website asking you to login to e-banking.

Do not click on the link. Bendigo Bank will never ask you to confirm, update or disclose e-banking information via a link in an SMS text message.

What to do if you have received this type of SMS text message

Please forward it to 0429 557 997 or take a screenshot and email it to phishing@bendigoadelaide.com.au and then delete the SMS text message. Please be aware you will not receive a personal response for any SMS text messages sent.

What to do if you clicked on the link and entered your details

If you have received this type of SMS text message and have clicked on the link and entered your e-banking details, please contact your local branch or call 1300 236 344 immediately.

Example messages:

Example of a payment attempt SMS phishing message in July 2022.
Example of a payment attempt SMS phishing message in July 2022.
Example of a SMS phishing message in July 2022.
Example of SMS phishing message in July 2022.
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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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