Bendigo Bank will never ask you to click on a link in an SMS text message. If you receive a text message that you suspect is trying to impersonate Bendigo Bank, please forward it to 0429 557 997, or take a screenshot and email it to email@example.com. Then delete the message.
Please be aware that a personal response will not be sent to any SMS text messages you send.
You can also send us a secure message through your e-banking, or via our app. Be sure to list the unrecognised transactions.
Suspicious phone call
If you receive a suspicious phone call (that you suspect might be a scammer), and you’ve have provided any personal or account information, contact us immediately on 1300 236 344 (option 4 then option 2), or by visiting any Bendigo Bank branch.
If you receive a suspicious call but did not provide any personal or account information, contact us at your earliest convenience.
3 steps to remember
Stop - don't give money or personal information to anyone if you're unsure.
Think - ask yourself, could the message or call be a fake?
Protect - act quickly if something feels wrong.