e-Statements
You can access PDF copies of your statements online in e-banking.
To access a statement for an account:
- Select the account on the Accounts screen
- Select the Statements tab
- Select the statement you want to view
- A PDF copy of your statement will be downloaded
Statements for open accounts are available in e-banking for up to seven years.
Closed account and interim statements
To get a statement for a closed account, please visit your local branch.
To request an interim statement, please contact us on 1300 236 344 or visit your local branch. Interim statements are generated overnight and can be accessed in e-banking the next day.
Going paperless
e-banking gives you the option to opt-out of receiving paper statements on your accounts.
Instead of receiving paper statements by post, you will be required to provide an email address. When a statement is ready, we will send you an email notification to let you know you can access it in e-banking. Please note, you cannot receive email notifications if you have not opted out of paper statements.
Increase your security and access your statements on- demand by setting up e-statements.
Simply login to the Bendigo Bank app or e-banking and navigate to 'settings'.
Select 'statement preferences'.
Here you can see which of your accounts receive paper statements and which accounts receive e-statements.
Switch off the receive paper statements toggle at the top of the page.
Add an email address to enter the address you would like notifications sent to.
You can provide up to three email addresses to receive notifications when your new statement is available.
Congratulations, you are now paperless.
Bendigo Bank. the Better Big Bank.
To opt-out a single account:
- Select the account on the Accounts screen
- Select the settings icon at the top right corner of the screen
- Select Statement Preferences
- Toggle off the Receive paper statements option
- Add up to 3 email addresses to receive notifications when a new statement is ready
- Select Save
To view and manage all statement settings:
- Select Settings (found in the More menu in the Bendigo Bank app)
- Select Statement preferences
- See at a glance which of your accounts receive paper, and which receive email notifications
- Select an account to manage your statement preferences
- Toggle paper on or off
- Select Save
Proof of Account
You can download a PDF Proof of Account document from e-banking that displays:
- Your name and address
- Account details:
- Title/name
- BSB
- Account number
- Open date
- Current balance
- Up to 3 months of transactions
- The date it was generated
This can be helpful when you need to provide up to date banking details, for example to Centrelink or another financial institution.
