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Support for life's challenges

Life can be unpredictable, and challenges can come when you least expect them. It’s important to know you’re not alone. When these challenges are impacting your finances, Bendigo Bank can help.

We encourage you to tell us about your situation – we’ll work together to put in place extra care measures that are tailored to your needs.

Find the support you need

We offer a range of resources to help with specific situations. Explore our dedicated resources:

Financial abuse

Financial abuse can happen in any relationship, even with people we trust like family members, partners or caregivers. Learn about the signs, etc.

Family violence and financial abuse

Anyone can be impacted by family violence and financial abuse, there are steps you can take to help protect yourself.

Finding it tough to pay meet your repayments?

We can help. Talk to us early if you’re facing financial hardship – we offer support options for situations like missed repayments or a decrease in income.

Bereavement assistance

We understand grief can be overwhelming. Find resources and guidance on managing finances after the loss of a loved one.

Protect yourself from scams and fraud

Learn about common scams, how to identify them, and practical tips for keeping your money secure. Learn how with security.

Banking made accessible for everyone

Discover our tools and services designed for those with accessibility needs. We aim to make banking accessible and inclusive for all.

How to get help

You can contact any of our branches to speak to our staff . Or for help over the phone, call on 1300 236 344 Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) and some public holidays - 9am to 8pm AEST/AEDT*

*Excludes Christmas Day

Help outside banking

Sometimes, you will need additional help. Explore these resources for expert guidance and support outside of banking.

External support agencies

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Bendigo Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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