If your card is lost or stolen, you need to report it immediately via the Bendigo Bank app or contact us by phone.
Instant card protection at your fingertips
If you want instant control over your cards, register for e-banking.
e-banking allows you to temporarily block a lost card while you look for it and unblock it when you find it. Or if it's gone for good, you can cancel your card and order a replacement at the touch of a button. And our handy PIN changer lets you personalise your card's PIN in seconds.
This added feature gives you more control over how your cards are used, along with the benefit of knowing that the controls are instant and can be changed at any time without having to visit or call us.
NOTE: If you temporarily block your card the result is instant and all transactions, including any recurring payments, will stop.
There's good news though - if you've uploaded your card to your mobile device, e.g. via Apple PayTM or Google PayTM, you can continue to make everyday purchases from your account.
If you can't find your card within a reasonable timeframe, we strongly recommend you report it lost or stolen.
Report lost or stolen
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Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.
Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay–enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see support.apple.com/km207105.
Google Pay is a trademark of Google LLC.