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Card security

My card security

You're protected. At Bendigo Bank we make fraud our problem, not yours.

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Lost or stolen cards

Instant card protection at your fingertips. If your card is lost or stolen, you need to report it immediately via the Bendigo Bank app or contact us by phone.

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Protect my card

Following some basic safety rules with your card can help keep you protected.

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Shop securely online

At Bendigo Bank we want you to feel as safe as possible when you're shopping online. That's why we've partnered with Mastercard® and Visa to add an additional level of security to your Bendigo Bank debit or credit card.

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Zero Liability Protection

If a transaction is fraudulent, we’ll attempt to resolve the situation as soon as possible. We offer zero liability protection if you have practiced due diligence with your card and account.5

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24/7 fraud monitoring

As soon as a suspect transaction is detected by Bendigo Bank 24/7 fraud monitoring, we will try to contact you to verify the transaction.

Things you should know

Terms, conditions, fees and charges apply. All information is correct as at 30 September 2020 and is subject to change. Full details available on application. Credit criteria apply. Interest rate and annual fee current at 30 September 2020. Rates and fees are subject to change. Credit provided by Bendigo and Adelaide Bank Limited ABN 11 068 049 178 Australian Credit Licence 237879.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

5Conditions for protection apply, see

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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