My card security
You're protected. At Bendigo Bank we make fraud our problem, not yours.
Lost or stolen cards
Instant card protection at your fingertips. If your card is lost or stolen, you need to report it immediately via the Bendigo Bank app or contact us by phone.
Protect my card
Following some basic safety rules with your card can help keep you protected.
Shop securely online
Shop online in confidence, with Mastercard Identity Check™ helping to protect you against unauthorised card use at participating retailers.
For extra security, Mastercard Identity Check™ may also prompt you for a One Time Password during the checkout process at online merchants.
Zero Liability Protection
If a transaction is fraudulent, we’ll attempt to resolve the situation as soon as possible. We offer Zero Liability Protection if you have practiced due diligence with your card and account.5
24/7 fraud monitoring
When a suspect transaction is detected, we'll try to contact you to find out if you made it.
Can we help you?
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Things you should know
Terms, conditions, fees and charges apply. All information, including interest rates and fees, is correct as at 9 November 2023 and is subject to change. Full details available on application. Credit criteria apply. Credit provided by Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL/Australian Credit Licence 237879 (‘Bendigo Bank’).
Mastercard
5Mastercard Zero Liability
Conditions for protection apply, see mastercard.com.au/zero-liability
