My card security
You're protected. At Bendigo Bank we make fraud our problem, not yours.
Lost or stolen cards
If your card is lost or stolen, you need to report it immediately via the Protect+Pay app or contact us by phone.
Bendigo Bank Protect+Pay
Bendigo Bank Protect+Pay is our app that provides additional security for your cards. You can use the app to apply controls like temporarily blocking your card, or choosing when to allow certain transactions.
Protect my card
Following some basic safety rules with your card can help keep you protected.
Shop securely online
At Bendigo Bank we want you to feel as safe as possible when you're shopping online. That's why we've partnered with Mastercard® and Visa to add an additional level of security to your Bendigo Bank debit or credit card.
Zero Liability Protection
If a transaction is fraudulent, we’ll attempt to resolve the situation as soon as possible. We offer zero liability protection if you have practiced due diligence with your card and account.5
24/7 fraud monitoring
As soon as a suspect transaction is detected by Bendigo Bank 24/7 fraud monitoring, we will try to contact you to verify the transaction.
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Terms, conditions, fees and charges apply. All information is correct as at 20/6/2019 and is subject to change. Full details available on application. Lending criteria apply. Interest rate and annual fee current at 20/06/2019. Rates and fees are subject to change. Credit provided by Bendigo and Adelaide Bank Limited ABN 11 068 049 178 Australian Credit Licence 237879.
5Conditions for protection apply, see mastercard.com.au/zero-liability
