Samsung Pay

Samsung Pay is preloaded on Australian Samsung eligible smartphones.

Samsung Pay supports all our Bendigo Bank credit cards and Debit Mastercard.

Using your Bendigo Bank cards with Samsung Pay is secure:

• When you use Samsung Pay, your card number is never shared with the merchant or saved on your device.
• You are required to unlock your device either by biometrics or PIN.
• Bendigo Bank monitors unusual activity across all your transactions 24/7.
• And don’t forget, you are still protected by Mastercard's Zero Liability policies.

Contact us as soon as possible if you suspect any unauthorised use of your device, if it is lost/stolen, or if you think your details have been compromised.

Never leave your device unattended. Use appropriate security on your device such as passcodes and fingerprint recognition. Only register your own fingerprint (if your device supports this feature).

Please be aware of unsolicited messages asking you to install software, to allow access to your devices or to reveal any personal or financial information.

Use anti-virus software, update it regularly and accept any updates to the Device’s OS.

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to remotely Lock or Wipe your device (also Locking or Wiping Samsung Pay and all the payment cards registered in it).

Alternatively, call the Bank on 1300 236 344 and we'll suspend or delete your Samsung Pay Digital Card Numbers.

You can still use your plastic card.

Please call the Bank immediately. We will cancel your card and order you a replacement.

Alternatively, you can block your card via the Bendigo Bank app using the card control 'temporarily block card'.

Your card can also be close and replaced via the app using the 'report card lost or stolen' option.

Your Samsung Virtual Account Number will automatically be updated with your new card details, so you can continue making purchases while you wait for your plastic card to arrive.

You will still need to activate your plastic card when received.

Generally, no if you receive a replacement card your Samsung Virtual Account Number will be automatically updated with the new card details, allowing you to continue to use your wallet while you wait for your plastic card to arrive.

However if, your card has been replaced due to being compromised through fraudulent activity, you will need to add your new card to your wallet.

Yes, if you are using a credit card with rewards you’ll continue earn points when using Samsung Pay.

Up to 20 of your latest transactions¹ made with Samsung Pay can be viewed in the Samsung Wallet for one month from the time of purchase. Simply tap on a registered card in the wallet to see all the Samsung Pay transactions made with that card².

Additionally, a real-time³ push notifications with transaction details can be sent after each Samsung Pay purchase.

Always refer to the statement or e-banking for more transactions

¹Some cards will only display the last 10 transactions
²Transaction information is not provided for all cards
³Real-time push notifications require an active internet connection

1. Open the Samsung Wallet.
2. Tap the ‘All’ tab, and then tap ‘Payment cards’.
3. Select the card you want to remove.
4. Press the three dots in the top right-hand corner of your phone’s screen and tap delete card. You may be asked to enter your Samsung Pay PIN or biometrics. Then, tap ‘Delete’ when prompted.

Samsung Pay doesn’t store your actual credit or debit card number. Instead we use a Digital Card number to represent your account information — so your card details stay safe.