Bendigo Invest Direct is our easy-to-use, affordable, online share trading solution.
Why trade with Bendigo Invest Direct?
Bendigo Invest Direct offers two dynamic trading platforms with all the features you need to trade and manage your investments anywhere, anytime.
With Bendigo Invest Direct Standard you can trade with confidence, providing all the leading stock market research, analytics tools, speed and access you need to identify opportunities and execute trades.
Bendigo Invest Direct Pro has specifically been designed for frequent traders or sophisticated investors, offering professional charting, advanced trading tools and fully customisable layouts.
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How the platform works
Our Standard and Pro platforms are both built on strong foundations.
Ease of use
- Easy online account opening
- Easy to navigate platform
- Available on App or Browser
Outstanding value
- $0 brokerage on selected international markets (US, UK, Japan & Canada)*
- Free tax and portfolio reporting
- Frequent trader programmes
Support
- Dedicated Client Service Team
- Comprehensive research and analytics
- Live Chat Support
Learn more about our Standard platform
Core features
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Easy to navigate
Platform is easy to use. -
Superior research and charts
Access to powerful stock trading tools, research and analysis to help you make better informed investment decisions. -
Tax and portfolio reporting
Receive comprehensive tax and portfolio tracking and reporting from Sharesight. -
Options trading
BID provides access to all the tools to create and execute your options strategies. -
Trailing stop/loss
Improve your risk management by limiting your losses, whilst protecting your gains.
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ASX mFund
ASX mFunds are fully integrated with the BID platform and a new way to access unlisted managed funds. Using your BID account, you can buy, hold and sell units in unlisted managed funds through a process similar to that of buying and selling shares. -
Live Chat Support
Quicker than a phone call and more convenient than an email, have your queries answered in real time by one of our client service Representatives.
Available: Monday - Friday 7.30am - 7.00pm (Sydney time). -
Mobile app
The Bendigo Invest Direct mobile app offers access on the go so you can stay ahead of the market and make informed decisions faster.
Brokerage rates and fees
Brokerage rates
Our rates are transparent and easy to understand. You decide on the options and features that best fit your needs and budget.
Domestic
Build and grow your investments by accessing all exchange traded securities on the ASX.
| ONLINE | PHONE |
| Brokerage* $19.95 per trade |
Brokerage $69.95 per trade |
| OR | OR |
| 0.11% where the value of shares > $22,000 | 0.40% where the value of shares >$22,000 |
* Classic and Premium. Platinum level brokerage is $17.95 per trade - up to $22k.
International
Diversify your portfolio and capitalise on investment opportunities from around the world with direct access to international markets.
| ONLINE | PHONE | ||
| Value of Shares | Brokerage (US, UK, Japan and Canada) | Value of Shares | Brokerage fee/rate (All international markets) |
| All | $0.00 per trade* | All | Applicable online order fee PLUS $23.00 |
| Brokerage (Other international markets) | |||
| $69.00 per trade or 0.69%^ |
^ Brokerage is the greater of the $ value or the % shown.
* Other fees are involved when trading international shares.
Other fees for International Share Trading
| Service | Fees & Charges (incl. GST) |
|---|---|
| Electronic transfer (in) | $20 per holding |
| Physical transfer (in) | $50 per holding |
| Transfer (out) | $100 per holding |
| Custody fee | 0.50%* p.a. minimum $10 |
| FX spread | Up to 0.70% of the FX rate^ |
| Exchange trading fees and taxes (including Stamp Duty) | Displayed on the platform if applicable |
* Applied monthly based on foreign asset holdings value excluding cash. This fee may be waived if the client has placed a trade on International Securities in the previous 12 months.
^ FX Rate - we will convert currencies at the time of execution based on the best available bid/offer exchange quoted by our chosen FX transfer agent.
Exchange traded options
Protect, grow and diversify your portfolio with access to all the tools to create and execute your options strategies.
| ONLINE | PHONE |
| Brokerage^ $32.95 per trade |
Brokerage^ $42.95 for trade |
| OR | OR |
| 0.32% for all share values | 0.45% for all share values |
^ Brokerage is the greater of the $ value or the % shown.
mFunds
You can buy, hold and sell units in mFunds (unlisted managed funds) through a process similar to that of buying and selling shares.
| ONLINE |
| Brokerage^ $40.00 per trade |
| OR |
| 0.20% for all share values |
^ Brokerage is the greater of the $ value or the % shown.
Data
Update your trading experience with these add on data options.
Live data
Real-time market data at your fingertips refreshed with just one click.
Dynamic data
Real-time market data with automatic screen updates.
$41.25 per month
Frequent trader levels
The Bendigo Invest Direct Frequent Trader program has three levels - classic, premium and platinum – each with different complimentary benefits. You will automatically qualify for a level based on your trading activity.
Find out more with our Frequent Trader Program's frequently asked questions.
International trading
Capitalise on investment opportunities from around the world with direct access to 15 international markets.
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Australia |  |
United States |
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United Kingdom |  |
Hong Kong |
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Canada |  |
Singapore |
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France |  |
Netherlands |
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Belgium |  |
Switzerland |
 |
Germany |  |
Japan |
Direct access to all markets from the one account
Select a country from the drop-down menu in the top right hand side of the home page and you will see stock information relevant to that market. You can also search all trading instruments across all markets by using the search bar on the top left of the screen. Simply type in the instrument code and then select your preferred match. We’ve included the country’s flag next to the instrument code to help make this selection easier.
Please note: This feature is not available for phone only or margin lending accounts.
Find out more with our International Trading frequently asked questions.
Support & training
Master the fundamentals of the BID platform and build your market knowledge and trading confidence.
Learning modules
Learn how to navigate the platform and expand your trading and market knowledge with our Investing IQ educational modules. This free program is designed to help you master the fundamentals and build your market knowledge and trading confidence.
Introduction to investing
Creating your strategy
Fundamental analysis
Technical analysis
Using derivatives
Advanced strategies
Tutorials
Learn how to use the Bendigo Invest Direct platform with these quick learn video tutorials.
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How the platform works
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Place a trade
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theScreener analysis & reporting
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Create a watchlist
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Set up alerts
Documents and forms to help you.
Getting started in shares
Master the fundamentals of the share market and create a strategy with these handy easy to use guides.
Platform quick guide
Learn how to navigate the BID platform with our handy easy to use guide.
Downloads
• Disclosure documents
• Account applications forms
• Margin lending account application forms
• Warrants and options
• Administration forms
• CHESS forms
FAQs
Top FAQs
How do I start trading with Bendigo Invest Direct?
You can open an account by simply completing our online application form. Most applicants can be identified online and will not need to send in any paperwork.
Please note: we can only accept applications from clients permanently residing in Australia.
Once I complete my application, when can I start trading?
When we’ve confirmed your ID, or you are electronically identified, we’ll process your application and open your account. This process is usually completed with 2-4 days. You can then begin trading online and over the phone immediately (you’ll need funds and/or shares in your account to place orders).
Please note: The BID Cash Settlement Account balance is reported in real-time, while share transfers take longer to process.
Do you have a BID mobile app?
Yes, we currently have a native BID mobile app for iOS and Android mobile operating systems.
If you're an iPhone/iPad user (iOS), you can download the app from App store. If you're an Android user, you can download the app from Google Play.
For security reasons, please only download the BID mobile app via the official App Stores or directly via the App Store links on your device.
What kind of securities can I trade?
| Australian Shares | Buy part ownership of a listed company on the ASX. |
| International Shares | You can further diversify your portfolio and access a growing number of international markets with your BID account. |
| Exchange Traded Funds (ETFs) | A simple way to buy a diversified portfolio of investments, offering all the benefits of index funds and the flexibility to buy and sell on the ASX. |
| Options | Flexible tools that appeal to active investors. Used wisely, options have the power to protect, grow or even diversify your position. |
| Warrants | An alternative way to gain exposure to some of Australia's leading companies and a variety of other underlying assets. |
| mFunds | A cost-effective way to invest in unlisted managed funds through the mFund Settlement Service brought to you by the ASX, via our online platform. |
| Interest rate securities and bonds | Investing in bonds and interest rate securities allows you to diversify your portfolio and lend money to the issuer. This loan is paid on a fixed or floating rate of return. |
| Listed Investment Companies (LICs) | Similar to managed funds and ETFs, LICs invest in a diverse and professionally managed portfolio of Australian and international assets. |
How do I pay for my trades?
Online orders
You need to have enough funds in your BID Cash Settlement Account. You can also trade online using a margin loan. More information can be found here.
Telephone orders
Please discuss payment with the dealer taking your order.
Can I trade using my existing margin loan?
You can use a margin loan from any margin lending provider. If your margin loan is with Leveraged, you can enjoy a seamless fully integrated^ trading experience on the BID platform.
For more information about Leveraged click here.
To link your existing margin loan account to your Bendigo Invest Direct account click here.
^ Executing Exchange Traded Options (ETOs) trades using a margin loan, is only available via phone.
What are the brokerage rates?
Please refer to the full list of brokerage rates in Brokerage rates and fees section.
How do I move my holdings from another broker?
If you want to transfer issuer sponsored holdings, please navigate to the 'Account' menu, then 'Transfer Securities' on the BID Platform.
Can I trade options?
Yes, Bendigo Invest Direct provides access to all the tools to create and execute your options strategies.
How do I close my Bendigo Invest Direct Account?
If you’d like to close your account please log into the web platform or mobile app and navigate to:
- Platform: Select Settings> Personal Details> Select ‘Request Account Closure' button.
- Mobile App: Select the information icon next to the account number you want to close> Select ‘Request Account Closure’ button.
If you're having trouble placing an account closure request please email our client services team via info@bendigoinvestdirect.com.au
An account closure request can be submitted by an account owner when the following criteria are met:
- There are no open positions (Trades/Options) present on the account - please cancel or wait until trades/options are settled.
- There are no pending settlements present on the account - please wait until orders are settled.
- There are no Mfund holdings present on the account - please sell your Mfund holdings or make a request with your preferred broker to initiate a transfer of those holdings to that broker.
- There are no international holdings (non-AU holdings) present on the account - please sell your international holdings or make a request with your preferred broker to initiate a transfer of those holdings to that broker.
- If funds are present on your account, withdraw your funds or ensure an external bank account in a name that matches your account name is linked before the account closure request is submitted.If you close your account, we will not delete the user data or personal information we have collected about you in association with your account. All personal information will be retained in accordance with our Privacy Statement. To view our data retention practices please view our Privacy Statement.
PLEASE NOTE: The above instructions are for submitting an account closure request only. Your account will not be closed until Bendigo Invest Direct has accepted and processed the request. For faster processing, please ensure your account has no shares or holdings before placing this request.
It is also recommended that relevant account and trading statements are downloaded before placing a closure request. You will be notified via email once your account is closed.
International trading FAQs
How do I access international shares?
All new and existing BID accounts with a linked cash account have this feature enabled.
Please note: this feature is not available to phone only or margin lending accounts.
Has the platform changed to accommodate international trading?
Yes, to accommodate international trading we have made some changes to the way you navigate the platform and to some of the platform features:
- A new drop-down menu in the top right-hand side of the homepage lists available country views. After you select a country, it will show stock information relevant to that market
- A new ‘Products’ menu replaces the previous ‘Markets’ menu
- A new intuitive search feature enables you to:
- filter queries by keywords, code, company name and much more
- create and save queries for future use
- The ability to add domestic and international stocks to the same watchlists
- The ability to view the FX rate and FX buffer from a Buy ticket when you purchase a foreign stock.
Please note: this feature is not available to phone only or margin lending accounts.
How do I place an international shares order?
Placing an international shares order is much like placing one for domestic shares.
Simply open an order ticket in the usual way, enter the stock code, select either Buy or Sell and fill in the required information as you would for domestic stocks.
For further assistance you can contact our Client Services support team online with live chat.
Which exchanges can I trade on?
Our international shares offering gives you access to trade on major exchanges in four different countries, including the USA, Canada, Switzerland and Hong Kong.
Do I need to create a new account to trade international shares?
No, international shares are available and automatically enabled for all new and existing BID accounts with a linked cash account. Simply log in to the platform and search for an international stock.
What is a W-8BEN form?
The W-8BEN form is a legal document applicable to non-US residents who invest in US shares. It is required by the IRS (Internal Revenue Service) in order to declare your tax status.
If you do not complete the form, you may be subject to the US Treasury withholding tax on US investments held on your share trading account.
Why do I need to complete a W-8BEN form when I place an order on a US exchange?
The W-8BEN allows foreign investors to claim special tax treaty benefits, including a reduced rate of withholding tax.
The BID platform offers an integrated online solution provided by Thomson Reuters that enables eligible account holders to complete and lodge a W-8BEN form.
Are there different US tax forms for different account types?
Yes, BID provides four different forms through our online solution.
Depending on your account type and your responses to initial questions, Thomson Reuters will automatically select the appropriate form:
- W-8BEN – to be completed by individuals. A separate form is required for each account owner in the case of joint accounts
- W-8BEN-E – to be completed by a company, complex trusts (e.g. superfund accounts) where the recipient entity is the beneficial owner of the dividend
- W-8IMY – to be completed by entities where investment income is received in an intermediary capacity and is subsequently distributed to beneficiaries (e.g. Discretionary trusts)
- W-9 – to be completed by US Persons.
Who are my international orders executed with?
All international share orders placed on our stockbroking platform are executed by Morgan Stanley.
How are my international securities held?
International securities are held on behalf by BID appointed sub-custodians detailed in the table below.
| Local Jurisdiction | Specified Sub-Custodian |
|---|---|
| USA | BNP Paribas, New York |
| Canada | RBC Investor Services, Toronto |
| Switzerland | BNP Paribas Securities Services, Zurich |
| Hong Kong SAR | BNP Paribas Securities Services, Hong Kong |
Why would I get charged a custody fee?
A custody fee is for:
- Holding your international shares and maintaining a consolidated international portfolio on your behalf; and
- Issuing distributions that result from mandatory corporate action events for your shares (such as dividends and bonus issues); and
- Providing statements that reflect these events.
A fee of 0.50% p.a. is applied monthly based on your foreign asset holdings value excluding cash.
What is the minimum number or shares per order?
The minimum number of shares per order can vary across different markets. If an order is unacceptable to the relevant exchange, you will be notified on the order ticket of the changes you need to make to process the order.
What is the minimum transfer amount for international shares?
The minimum transfer amount for international shares is AU$10,000.
If you currently hold international shares with another broker, we can transfer those shares to your BID account if the value of the shares are over AU$10,000.
Can I transfer my share certificates?
All share certificates will need to be dematerialised (where physical records are replaced with a paperless computerised system) prior to being transferred in.
We cannot accept share certificates.
What is an FX buffer?
Buy orders will also incur an additional 2% buffer* from the time of order placement as a protection against currency movements. Any excess buffer will be unlocked on order execution.
This ensures that you will have sufficient funds in your account to cover any foreign exchange fluctuations from the time your order is placed to when it is filled in the market.
Please note: we will only debit the final foreign exchange amount from your account once the order has filled in the market.
*The FX buffer currently applied to international share orders is 2% of the trade value and is subject to change.
What are the relevant brokerage rates for international share trading?
Please refer to the full list of brokerage rates in Brokerage rates and fees section.
What is the exchange rate for my international trade?
The exchange rate for international transactions is calculated at the time of execution and is based on the best available bid/offer exchange rates, plus a spread of up to 0.70%1.
1FX Rate - we will convert currencies at the time of execution based
on the best available bid/offer exchange quoted by our chosen FX
transfer agent.
International trading appendix
What other fees are involved when trading international shares?
Please refer to other fees for international share trading table in Brokerage rates and fees section.
Do any exchanges break during lunch hours?
| Exchange | Code | Local time at exchange |
|---|---|---|
| Hong Kong Stock Exchange | HKEX | 12.00 - 13.00 |
| Singapore Exchange | SGX | 12.00 - 13.00 |
| Tokyo Stock Exchange | TSE | 11.30 - 12.30 |
Mobile App FAQs
Can I use the Bendigo Invest Direct Mobile App on a tablet device?
Yes. For Android users, the mobile app is optimised for tablets. For iOS users, there is a dedicated iPad App that you can download from the App Store.
What Operating System does the Bendigo Invest Direct Mobile App support?
For Apple devices we support iOS 15.6 and above. For Android devices, the minimum OS version is 7.0 and above.
How do I login with my Fingerprint or Face ID?
If enabled on your phone there will be a prompt to set Biometrics on your first login. You can also enable this feature at any time by tapping on the ‘More’ menu and then ‘Settings and Security’.
You must not enable Fingerprint or Face ID login where another person’s fingerprints/Face ID are registered on your mobile device. This is because they will be able to access your trading account and you will be responsible if they place any orders using the app. You can turn this feature off at any time via ‘Settings and Security’.
I subscribed to dynamic data how do I enable this on the Mobile App?
You can manage your Dynamic (Streaming)/Live (click to refresh) data settings via the web platform. Once setup, your preference will automatically flow through to your mobile app.
Can I see Market Depth on the App?
Yes. Full Market Depth is available on the mobile Stock Summary pages for ASX stocks and within the Order Ticket. Data refresh rate depends on the market data package you have chosen, i.e. Dynamic, or Click to Refresh.
Can I log into my desktop platform and the Mobile App at the same time?
Yes. You can login to your Desktop and Mobile App at the same time.
Can I access advanced charts using the Mobile App?
Yes. We have integrated TradingView's © advanced charts into our mobile and iPad apps. Choose from nine different chart types and over 100 technical indicators and drawing tools.
Frequent trader FAQs
How do I know what level I am on?
Each time you qualify for a new level for the first time, you will receive an alert on the BID platform and an email.
Every other time you change levels, you will only receive an email.
If you qualify for the Premium or Platinum level – a badge will appear beside your account. Black indicates Platinum and red indicates Premium.
If I am unable to trade for a month, will I automatically drop down a level?
Going on holiday or taking a break from trading? No problem, give us a call on 1300 788 982 and we will arrange for your current account package to be maintained.*
*Subject to fair use.
How do I qualify for the benefits?
You will qualify for the benefits based on the levels in which your trading accounts fall. Your highest levelled trading account (classic, premium, platinum) will determine the benefits to which you are entitled. Some benefits will require you to opt-in.
For Sharesight™, you will need to opt-in to create a Sharesight™ portfolio. You can do so via the Tax and Portfolio reporting page on the platform.
For live or dynamic market data, you’ll need to opt-in by subscribing to a market data package via the full site. To do this, hover over the settings cogwheel in the top left hand corner of your screen, click on “Market Data” and follow the prompts.
All invoicing for data is done in arrears, so in months where you qualify for free data, you will not be charged.
What other benefits do you offer frequent traders?
If you have an account which is trading 10 or more times per month, you are entitled to benefits other than free market data.
Trade 35 or more times per month (on one account) to gain complimentary access to a package from Sharesight™, our tax and portfolio reporting partner, for up to 3 portfolios. You’ll also be entitled to research reports from theScreener.
Some benefits require you to opt-in, see below for more information.
How can I get free market data?
Free data is available when you exceed trade levels.
If you place 10 or more trades in a month and subscribe to a live data package, we will not charge you. If you subscribe to a delayed data package, it will always be free with live prices available on the order ticket where you really need them.
If I trade 35 times or more in a month across several accounts, will I still be eligible for the premium trader benefits?
No, each account will be classified by its own trading activity.
If I trade 35 times or more in a month, will the excess trades roll over to the following month?
No, excess trades will not roll over to the following month.
Will I be eligible for the benefits if I trade in large values, but don't trade 10 or more times per month?
Yes, if you generate at least $200 in brokerage you will be eligible for the Premium level. If you generate at least $600 in brokerage you will be eligible for the Platinum level.
Algorithmic Trading FAQs
What is algorithmic trading?
Algorithmic trading or ’algo trading‘ is a method of executing orders using automated pre-programmed trading instructions accounting for variables such as time, price, and volume.
Which algorithmic strategies are available through the Bendigo Invest Direct platform?
Volume-weighted average price (VWAP)
This strategy balances execution with the expected trade volumes over a specified time period.
Example: A VWAP order may buy or sell a greater volume in the first and last hour of trade as there are typically more market transactions during these periods.
Time-weighted average price (TWAP)
This is a strategy of executing trades evenly over a specified time period. It is typically used for the execution of large orders while minimising the impact on the market price.
Target Open
This is a strategy that targets participation in the ASX Opening Price Auction up to a defined limit price. If there is an unexecuted volume on the order after the ASX Opening Price Auction, the strategy will attempt to execute the balance of the order up to your limit price whilst minimising market impact.
Target Close
This is a strategy that targets participation in the ASX Closing Price Auction up to a defined limit price. This strategy may also execute part of its volume prior to the ASX Closing Price Auction if it is determined that this is required to minimise market impact for the ASX Closing Price Auction.
How can I access algorithmic trading?
You will first need to agree to the terms & conditions of algorithmic trading by logging in to your trading account. Then you can select ‘Trade Settings’ from the ‘Settings’ menu option that is located on the top right-hand corner of your screen.
Alternatively, you can access this directly from the share purchase order ticket under ’Instruction’.
What are the fees associated with algorithmic trades?
The fee for using algorithmic trading is 0.033% (inc. GST) and is based on the traded value of the algorithmic order. It will not be charged until the algorithmic order has executed. It’s important to note that the fee amount will be reflected on your ‘available to trade’ balance based on your order value. The fee will appear on your trade confirmation under ’Other Fees’ and added to the total cost for buys and deducted from the total return for sell trades. For full fees and costs, read the Financial Services Guide for Bendigo Invest Direct.
Can I access algorithmic trading on both standard and pro platforms?
Yes, algorithmic trading is available to you on both Bendigo Invest Direct platforms.
Which stocks can I use algorithmic trading on?
Algorithmic trading can only be used to place orders on the top 200 ASX-listed stocks.
How do I place an order using algorithmic trading?
Please refer to the Quick Guide, section 5 Algorithmic Trading, to learn more about how to place an order using algorithmic trading.
The Bendigo Bank difference
Our customers are helping change lives and save lives simply by trading with us. When you apply for a Bendigo Invest Direct account, enter a Community Bank branch of your choice and you will be contributing to your local community with every trade.
Bendigo Invest Direct Pro
Get more with Pro
Bendigo Invest Direct Pro is suited to sophisticated and/or frequent traders. BID Pro includes advanced charting, integrated news and analysis, customizable layouts and an extensive suite of platform trading tools.
Dedicated customer support
We are here to help, so if you would like to get in touch, please contact our dedicated support team via the contact options below.
We operate Monday to Friday, 7.30am - 7.00pm Sydney time (excl. public holidays).
Online
Send us an online enquiry with your preferred contact method and our team will contact you.
Call
Our dedicated customer support team are here to help.
Things you should know
Bendigo Invest Direct is a service provided by CMC Markets Stockbroking Limited ABN 69 081 002 851 AFSL No. 246381 (“CMC Markets Stockbroking”), a Participant of the ASX Group (Australian Securities Exchange), SSX (Sydney Stock Exchange) and Cboe (previously known as Chi-X) at the request of Bendigo and Adelaide Bank Ltd (ABN 11 068 049 178, AFSL 237879) (“Bendigo"). For a copy of the terms and conditions relating to the Bendigo Invest Direct services and the Financial Services Guides for CMC Markets Stockbroking or Bendigo (or other relevant disclosure documents), contact us on 1300 788 982, visit trading.bendigoinvestdirect.com.au/forms or via email at info@bendigoinvestdirect.com.au. Neither CMC Markets Stockbroking nor Bendigo are representatives of each other. To the extent permitted by law, Bendigo will not guarantee or otherwise support CMC Markets Stockbroking’s obligations under the contracts or agreement connected with Bendigo Invest Direct.
Information is general advice only and doesn't take into account your personal objectives, financial situation, or needs. You should consider its appropriateness to your circumstances before acting on this information. Please read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.
