Personalise my card

Extra cardholders

• You will need to submit a request for each card to be personalised.
• Personalising your card won't change other cards on the account.
• Additional cardholders can also personalise their cards.
• Each card that is personalised is charged $10.
• The $10 fee is debited from the primary account linked to the card.
• Qantas Platinum, Geelong Cats and Adelaide Crows cards are not able to be personalised.

Technology

If you have trouble accessing the service, make sure you follow the tips outlined here.

• If you're using Internet Explorer, you'll need Flash Version 9 or later.
• On iOS (iPhone, iPad), go to Settings > Safari > Block Cookies and select 'Always Allow'.
• On Android devices, go to Browser Menu > Settings > Privacy and security, and make sure 'Accept cookies' is on.
• In iOS, open Safari then tap the squares in the right-hand corner to open a new tab; tap 'Private' to turn private browsing off
• In Android devices, open your browser, select the menu in the top right of the screen, and select 'New tab'

Reissued cards

Your personalised card will retain its image - even if it needs to be replaced - until the card expires.

• If your card is lost, stolen or damaged, your replacement card will keep the same image at no cost.
• You can revert to the Bendigo Bank design at reissue at no charge
• You can change your card's image any time using the 'Personalise my card' service, for $10