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Terms and conditions

See below for the full terms and conditions of the Personalise My Card service.

  1. When you submit your application for the Personalise My Card service, you agree to these terms and conditions
  2. These Personalise My Card terms and conditions are in addition to any terms and conditions for the account linked to the relevant card ('Linked Account')
  3. If there is any inconsistency between the terms and conditions applicable, these terms and conditions apply to the extent of that inconsistency
  1. You are eligible to apply for the Bendigo Bank Personalise My Card service if:
    1. you are a Bendigo Bank customer; and
    2. you hold an open and active debit, credit or EasyMoney card; and
    3. the Linked Account is an open and active Bendigo Bank personal account
  2. You confirm that you are authorised to access and operate the Linked Account
  3. Any personalised card issued by Bendigo Bank remains the property of Bendigo Bank. You agree to immediately return or destroy your personalised card if:
    1. Bendigo Bank asks you to;
    2. the personalised card is cancelled; or
    3. the Linked Account is closed
  4. The image you select for your personalised card will be printed on any subsequent reissue cards with relevant fees applicable. This will happen unless you have:
    1. specifically instructed Bendigo Bank to issue you with the default design; or
    2. uploaded another image within that period
  1. The Personalise My Card service is provided by Bendigo Bank and Serverside Graphics (NZ) Limited ("Gemalto")
  2. To personalise your card you can:
    1. choose an image from the Bendigo Bank image gallery; or
    2. upload your own image
  3. To use the Personalise My Card Service, your Linked Account must have:
    1. a balance of at least $10.00 if your personalised card is a debit or EasyMoney card; and
    2. available credit of at least $10.00 if your personalised card is a credit card

If you upload your own image to personalise your card:

  1. You agree that you have read and understood the image guidelines
  2. You must ensure that the image complies with the image guidelines
  3. Bendigo Bank or Serverside will review all images prior to you receiving your card
  4. Bendigo Bank reserves the right to reject any image at our own discretion and for any reason. We do not have to provide a reason for rejecting an image
  5. Bendigo Bank and Serverside are not responsible for poor quality images or images poorly positioned with respect to the Bendigo Bank Personalise My Card templates
  1. You warrant to Bendigo Bank and Serverside that you:
    1. have the right to use the image on your card because:
      1. you own the image (eg. It is a photo taken by you or a trademark or logo owned by you); or
      2. you have permission from the owner of the image to use the image on your card (you may be required to show us written evidence that you have this permission
    2. you have permission from any person who appears in the image (or if that person is under 18 years old, you have permission from their parent or guardian)
  2. You give permission to Bendigo Bank, Serverside and its suppliers or contractors to reproduce, store, modify, copy or use the image on the personalised card ('Image Use')
  3. You warrant that Image Use by Bendigo Bank and Serverside and its suppliers or contractors will not infringe any other person's rights, including intellectual property rights; and
  4. If it is brought to our attention that the personalised card may infringe another person's rights, we may immediately suspend your use of the personalised card. If we do this, we will issue you a replacement card with the default design
  1. You hereby indemnify Bendigo Bank, Serverside and its suppliers and contractors from and against all claims that may arise from:
    1. your use of the Personalise My Card service; and
    2. where applicable, the Image Use of the image on the personalised card
  2. Bendigo Bank's liability in respect of the Personalise My Card service is limited to the refund of the Personalise My Card service fee
  1. A service fee of $10.00 applies for the use of the Personalise My Card service and will be applied against the Linked Account upon and subject to the issuance of the personalised card
  2. Your personalised card will retain its image - even if it needs to be replac

When you submit your application Bendigo Bank will collect your personal information and use it to provide the Personalise My Card service. You consent to us providing your personal information to Serverside, suppliers and contractors. Our privacy policy can be found on our website or by contacting Bendigo Bank

Bendigo Bank may vary these Terms and Conditions at any time by giving 14 days notice of such changes either by advising you in writing or by publishing them on our website.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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