What are Scams?
Online scams cost Australian’s millions of dollars each year and anyone can be targeted. From dating scams to fake shopping websites and get-rich-quick offers, scammers use many different methods to steal your money or your sensitive information. Online scams and malicious software aren’t always obvious. Scammers’ messages can be highly sophisticated, often using brands and logos to make their messages look like the real thing.
Protect yourself from Scams
- Don’t open suspicious texts, pop up windows or click on links or attachments in unsolicited emails – delete them;
- Don’t enter or provide your card number to unsolicited sites or callers;
- Don’t respond to phone calls about your computer asking for remote access – hang up;
- Keep your personal details secure;
- Choose your passwords carefully;
- Review your privacy and security settings on Social Media;
- Beware of any requests for your personal details or money;
- If you think you have been a victim of a Scam, you need to let us know as soon as possible by calling us or by attending your nearest branch.
Support for victims of Scams
Our staff will assist you with your concern/s regarding Scams however the impacts of being a victim of a Scam can be far reaching. We are partnered with IDCARE, Australia’s National Identity and Cyber Support Service; who provide expert Identity & Cyber Security Counsellors to support victims of Scams.
Browse our help topics
- What is PayID?
- What are the benefits of PayID?
- Who can create a PayID?
- What happens if I lock my PayID?
- What if I don't like my PayID name?
- What happens if the PayID I want to use is already registered by someone else?
- What should I do if I don't receive the six digit verification code when creating a PayID?
- Is it safe to share my PayID?
- Do I need a PayID to make a fast payment?
- Can one PayID be linked to more than one account?
- Can a PayID be used to withdraw money from an account?
- Who can make fast payments?
- How safe and secure is this?
- What time will recurring fast payments be sent?
- How long do I have to approve a payment on a two to sign account?
- Is Osko by BPay different from BPay? Will it replace BPay or BPay View?
- What PayID types can be used?
- Will PayID replace BSBs and account numbers?
- Is PayID secure?
- Can I transfer my PayID to a Bendigo Bank account from another financial institution?
- Do you have to be registered for e-banking to create a PayID?
- Why might an account not be visible when creating a PayID in e-banking?
- Can a PayID be created on a term deposit account?
- What happens if I lose my mobile phone and that number was also my PayID?
- When using a PayID, how do I know I'm paying the right person?
- Can I have multiple PayIDs?
- Can a PayID be used to make or receive overseas payments?
- Who can receive fast payments?
- Can you give me an example of when I might need to use a fast payment?
- Do I have a different payment limit for fast payments?
- Where am I able to see transaction references over 280 characters?
- e-banking help
- Financial difficulty assistance
- Financial abuse
- Deceased estates
- Regular payments
- Affordable banking
- How to reduce your fees
- Closing your account
- Credit and Debit Cards
- Osko and PayID FAQs
- Unclaimed money
- Lost superannuation
- Australian Taxation Office
- Foreign tax resident reporting
- Comprehensive credit reporting