Online security

Phishing Scam Alert

Please be alert to any unsolicited SMS or Emails claiming to be from Bendigo Bank. Any SMS/Phishing Scam should be deleted immediately. If in doubt, attend your local branch or independently call 1300 236 344 to verify the legitimacy of the message received.

General tips to keep you safe:

• Never allow anyone to access your computer/device remotely.
• Never provide your 6-digit code from a security token to anyone over the phone.
• Do not respond to unsolicited calls, SMS or email asking you for personal information or financial details.
• Delete spam emails and do not open SMS or email attachments or click on links in SMS or emails from strangers.
• Be aware of email, internet and telephone hoaxes and scams – if something appears too good to be true, it almost certainly is.
• For more information protecting yourself from scams, refer to ACCC Scamwatch website for more information.

Any customer that has suffered a financial loss from cybercrime are encouraged to report at www.cyber.gov.au/report.

Investment scam alert

Bendigo Bank has been alerted to instances of unsolicited phone calls and emails claiming to be from Bendigo Bank and offering recipients the opportunity to invest in the “Bendigo Capital Protected Fixed Income Government Fund” promising lucrative returns.

This is an investment scam.

Please be on the lookout as the offer may sound very legitimate, with resources to back up their claims.

Things to look out for:

• claims that offer low-risk.
• offer quick and high returns.
• that you need to act quickly and invest, or you will miss out.

Please forward any suspicious emails to phishing@bendigoadelaide.com.au but please be aware you will not receive a personal response. If in doubt, attend your local branch or independently call 1300 236 344 to verify the legitimacy of the message received from Bendigo Bank.

Below is a sample of one of the many investment scam emails circulating. Included with some of the emails are fake brochures and forms.