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Concession Account

Easy to use transaction account for eligible customers.

Three reasons to open a Concession Account

Find out if this account is the right fit for you.

For concession card holders

Designed for everyday banking with $0 monthly service fee, free e-banking transactions

Debit Mastercard®

Access your money with a Debit Mastercard® and enjoy 24/7 fraud monitoring

Security

Peace of mind with Multi-factor authentication (MFA) and protecting your card against unauthorised transactions

Concession Account summary

A transaction account designed to make life easier for concession card holders.
  • Minimum opening balance of just $1
  • e-banking and phone banking anywhere, anytime
  • Branch and ATM access Australia wide
  • Access your money with a Debit Mastercard®*
  • Go green and set up e-statements on your account

Rates and fees

Here are some rates and fees that may apply to your account. For the full list of fees and charges, please refer to schedule of fees and charges.

Monthly service fees

$0

Branch & ATM

$0 - unlimited Bendigo Bank ATM and branch withdrawals

Transactions

$0 - unlimited EFTPOS withdrawals and retail purchases within Australia

Transfers

$0 - unlimited e-banking transfers; BPAY®, Pay Anyone (including OSKO®) and phone banking transfers

Withdrawals

Only pay to withdraw via

  • Bank cheque
  • EFT Transfer
  • Periodic Payment set up in branch
Interest rate

Current interest rate is 0.00% p.a.

Interest calculated daily and paid annually.

How to apply?

Read our eligibility criteria and have your documents ready.

Identity

If you are a new customer, we will need to verify your identity via any two forms of IDs listed below.

  • Drivers License
  • Passport
  • Medicare card

Eligibility

Hold one of the following Commonwealth Government concession cards:

  • Health Care card
  • Pensioner Concession card
  • Commonwealth Seniors Health card
  • Department of Veterans' Affairs Health card (Gold Card or Repatriation Health Card)

Or we determine that you are eligible in any other way.

Ongoing requirements:

  • You must have your qualifying Government pension or allowance paid into this account (where applicable)
  • You will need to provide proof of ongoing eligibility

Joint or Business accounts

Not available to business customers. Please visit a branch to open a joint account.

Open a Concession Account

Check that you meet our eligibility criteria. Open our convenient transaction account and get access to useful features.

Apply in-branch

If you are a new or an existing customer, you can apply at your preferred branch.

Contact us

If you’d like more information you can contact us on 1300 236 344.

Enquiry form

If you’d like more information and would prefer we contact you, fill out our online enquiry form.

Travel Insurance

Different options for different travellers, all designed to protect you from medical emergencies and unforeseen changes to your plans.

Helpful tools

Discover our library of helpful tools to manage your finances, set goals, and achieve more.

Frequently asked questions

Yes, customers can open multiple Concession Accounts either in individual or joint names. Please note that eligible Australian Government payments need to be deposited ongoing into one of your Concession Accounts to remain eligible.

To be eligible you must hold one of the following Commonwealth Government concession cards:

  • Health Care card
  • Pensioner Concession card
  • Commonwealth Seniors Health card
  • Department of Veterans' Affairs Health card (Gold Card or Repatriation Health Card)

Or we determine that you are eligible in any other way.

Ongoing requirements:

  • You must have your qualifying Government pension or allowance paid into this account (where applicable)
  • You will need to provide proof of ongoing eligibility

Yes, as long as one member on the account holds an eligible concession card or is receiving an eligible payment. Any eligible payments need to be deposited into the Concession Account.

No, there is no monthly service fee.

Below are the key transactions which are free of charge for a Concession Account:

  • EFTPOS transactions
  • Bendigo Bank ATM’s
  • In branch withdrawals/transfers
  • e-banking transactions
  • Bank@Post

For a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.

No. Our system will automatically prevent overdrawn fees and dishonour fees from being charged to the account and will automatically return direct debits that overdraw the account.

No, you will need to attend your local branch with the appropriate identification documents and your physical or digital concession card to open a Concession Account.

No. The Concession Account cannot have an overdraft.

No, EFT credit transfers are not free on the Concession Account. To see a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.

Need help?

Whether you prefer online resources, phone assistance, or a friendly face-to-face chat, we offer a variety of ways to get the support you need. Let us know how we can help!

Online

Complete the online enquiry form and a banking team member will contact you via your preferred channel, phone or email.

At a branch

Use our branch locator to search for a branch, agency or ATM near you.

Phone

If you have clicked on any suspicious links and entered your e-banking details:

Things you should know

^ Roy Morgan Risk Monitor 2023. Customers of Bendigo and Adelaide Bank Limited.

Target Market Determinations for products are available.

BPAY and OSKO® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.

Mastercard trademark

Mastercard and Priceless are registered trademarks, and the circles design and Tap & go are trademarks of Mastercard International Incorporated.

This information does not take your personal objectives, financial situations or needs into account. You should consider its appropriateness to your circumstances before acting on this information. Please read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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