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See below for more information about our in-person, phone, online or on the go services.
Bendigo e-banking is safe, secure and easy to use. Whether you prefer to bank using our mobile app or a web browser, you can enjoy an internet banking experience that works anywhere and anytime, beautifully.
Use the Symantec VIP Access app on your mobile phone for added security for your e-banking.
The e-token app also allows you to maintain information like your email addresses and mobile phone numbers, and to access to services like PayAnyone and Telegraphic Transfers.
Do away with paper statements. Switch to e-statements to receive an email as soon as your statement is ready to view in e-banking. e-statements are not only great news for the trees, they make accessing statements quick, easy and secure.
An online version of your statement accessed via e-banking.
Yes they are available within e-banking.
You must select to receive either email notifications or paper statements.
Please contact us to arrange a statement for your closed account.
Please contact us to change your statement frequency.
An email address must be provided to enable you to opt-out of paper statements. This email address is used to notify you when you have a new e-statement available for viewing via e-banking.
Yes, you can view and save each statement as a PDF.
Australia’s New Payments Platform (NPP) is anticipated to arrive in early 2018. Once it’s here you’ll be able to send and receive money almost instantly between financial institutions via e-banking. Here’s how …
As fast as cash, without the hassle of cash. Between friends, businesses and banks - 24/7, anywhere in Australia, via your Bendigo Bank e-banking or mobile banking app.
Using a PayID makes receiving payments simple, replacing the need to provide account details to someone who owes you money.
It's important to protect your Bendigo Bank card from unauthorised transactions. Here's some useful tips when interacting with our range of ATMs.
There are more than 840,000 ATMs overseas that will accept your Bendigo Bank card. While travelling overseas, you can make withdrawals in local currencies from your Easy Money1, debit and credit card accounts at selected ATMs.
Call 1300 236 344 within Australia and press 1 for automated phone banking.
The international number to call is +61 3 5445 0666.
Our automated telephone banking service gives you a range of options, including transferring funds or accessing account balances, through to paying bills or ordering a new cheque book.
When you call phone banking, you will automatically hear the balances of up to two of your bank accounts. We can substitute other accounts if you wish, simply press 0 to speak with a banking consultant.
For your accounts held under your primary customer number, we can also link another 2 different customer numbers that will give you access to other accounts you are authorised to transact on.
Details of the past 10 transactions on your bank accounts are read to you.
You can also have a summary of your past 40 transactions faxed to you.
Transfer money between your accounts held under either your primary or linked customer numbers.
No transfers are allowed to or from term deposits, from loan accounts, or from accounts requiring more than one signature to authorise withdrawals.
To make a bill payment to a BPAY biller, you can choose from one of the existing billers on your payee list, or add a new biller and make a payment at the same time. You can have up to 999 billers in your payee list and they are accessible via phone banking and e-banking.
You can add new billers to your payee list. A biller short code will be allocated for you to quickly identify the correct biller. You can print off this list if you are also registered for e-banking. Once your personal biller list has been established you can quickly make your payments.
Simply select the biller that is no longer required. This will help to keep your list tidy and reduce confusion.
You can order a duplicate copy of a previous statement. A fee applies for this service.
For mortgage loan accounts only the last statement issued can be re-ordered.
You can choose to collect it from your branch or have it mailed to you.
Note: cheque accounts have an automatic trigger, which will re-order a cheque book after a specified number of cheques have been processed through your account.
Choose a new 5 digit PIN, to change your PIN at anytime.
You can speak with one of our banking consultants to ensure the balances you receive when you first logon are the ones most important to you. Alternatively if you would rather hear the list of all your balances, from the account information section, you can request to have no accounts listed for the quick balance service.
Most phones now are this type. Some phones have a switch allowing you to choose between pulse and tone.
To receive your access number, please contact your Bendigo Bank branch or telephone on 1300 236 344^ and press 0.
When you call phone banking for the first time, you will be asked to select your own five-digit PIN number. Your phone banking PIN number should be kept secret to ensure you are the only person who can access your accounts.
To help familiarise yourself with the phone banking options, there is a handy quick reference card available which you can:
Simply by calling 1300 236 344^ you can start banking by phone the easy way.
^ For the cost of a local call. Charges from mobile phones will vary. From overseas call, +61 3 5445 0666 ; standard international call charges apply.
Call 1300 236 344
Enter Access ID, #
Enter PIN, #
Quick Balances Read
The following diagram shows the industry standard telephone keypad layout for IVR (Interactive Voice Response) systems. The numbers 1 to 6 are used for standard Menu options and the numbers 7 to 0 and the * and # function keys are used for other control commands as described on the relevant keys.
This layout should be reflective of the common layout for all IVR systems regardless of the company you are calling.