Subsidiary of Bendigo and Adelaide Bank Limited
NMMC values and builds long term and equitable relationships with our business partners and loan introducers, encouraging them to provide us with quality lending opportunities. Our focus is on providing tailored loan funding and management solutions to help our business partners become more successful, thereby creating our own success.
Our customer service ethic
Successful customers create a successful company.
As a member of the Bendigo and Adelaide Bank Group, this simple fact is at the heart of everything our Company does. It motivates our staff and underpins staff training. It is enhancing our Group's reputation as a provider of quality financial services.
At all times we aim to uphold our customer service levels with respect to being:
Our staff are specially trained to meet your needs. They will treat you with respect. The staff member you speak to will identify themselves by name.
Our services will be professional, impartial and non-judgemental, irrespective of your age, race, sex, religion or any disability.
What you tell us is protected by the Privacy Act. The information you request from us, and that we give to you is to inform you of your rights and obligations and to assist you in making decisions about your loan and for no other purpose.
When you have made a decision about certain matters we will act promptly.
We also aim to meet the following standards if you:
Your call will be responded to promptly. Where it is considered appropriate on advice that is of a policy nature, we will respond in writing within 10 working days from the date of the call.
You will be seen promptly. If you want to make an appointment to see someone, please let us know beforehand so that they will be available to you at the requested time with appropriate information. If you cannot come to our office we may be able to visit you.
Write to us
We will reply within 10 working days of receiving your letter. If for any reason we can only send a partial reply, we will tell you how long it will be before we can answer your questions fully.
Our letters will be easy to understand, and the person writing to you will give their name and telephone number.
Please be advised that NMMC home loan variable interest rates are increasing by 0.25% per annum on 1 December 2023.
You will receive letters containing advice of the new interest rates (and repayment details, where applicable) shortly.
You may also call us on 03 8414 7986 to obtain any information about your loan immediately.
National Mortgage Market Corporation Pty Ltd (HomeLend)
Please note: The above interest rate change information does not apply to former GE Mortgage Solutions Limited loans branded NMMC. For queries about interest rates applicable to the former GE loan portfolio, please call Adelaide Bank on 08 8300 6352.
Home loan calculators
Find our most commonly requested forms in pdf format. Upon completion of forms, please send them to:
National Mortgage Market Corporation
Level 3, 120 Harbour Esplanade
Docklands, Victoria 3008
NMMC Discharge Authority Formpdf, 100 KB
NMMC Amendment to Direct Debit Request Authority Formpdf, 29 KB
NMMC Cancellation of Direct Debit Authority Formpdf, 28 KB
NMMC Direct Debit Request Authority Banksia Formpdf, 40 KB
NMMC Loan Redraw Request Formpdf, 99 KB
NMMC Password Authority Formpdf, 29 KB
Below is a list of all disclosure documents (containing information regarding fees and charges, and information regarding loan and account terms and conditions) applicable to your NMMC HomeLend™ home loan.
Things you should know
If you wish to borrow additional funds, please refer to Bendigo Bank Home Loans. NMMC no longer offers lending.
Bendigo Bank staff are able to assist you with your refinance needs.
National Mortgage Market Corporation Pty Ltd (NMMC) is part of the Adelaide Bank brand under the Third Party Banking division of the Bendigo and Adelaide Bank Group.
If you have a former GE Mortgage Solutions Limited loan branded NMMC, please direct your query or request for forms to Adelaide Bank on 08 8300 6352. The information on this website does not relate to the former GE loan portfolio.