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Contact us

Choose the method that is most convenient for you. 

Ways to connect with us

Locate a branch

Our Bendigo Bank branch network has over 500 locations Australia-wide. Use our branch locator to search for a branch, agency or ATM near you.

Find a mobile lender

Your time, your place your convenience. When you need to talk home loans, trust the experience and flexibility of a Bendigo mobile lender.

Resolve a complaint

We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Provide a compliment

We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.

Contribute via miVoice

miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from your bank.

Accessibility services

National Relay Service

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

TTY

TTY users phone 133 677 then ask for 1300 236 344.

Speak and Listen

Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 236 344.

Internet relay

Internet relay users connect to the National Relay Service and then ask for 1300 236 344.

Personal and Business banking

General enquiries

Call 1300 236 344 (in Australia) or +61 3 5445 0666 (from overseas - standard international call charges apply)

Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) and some public holidays - 9am to 8pm AEST/AEDT

*Excludes Christmas Day

 

Lost or stolen cards

You can report this in branch, by phone or instantly via our e-banking app. Visit our lost or stolen cards page.

Call 1800 035 383 (in Australia) or
+61 3 5485 7872 (from overseas - standard international call charges apply)
24 hours a day, 7 days a week.

Superannuation and investing

Superannuation
Call 1800 033 426 or email Superannuation

Managed Funds
Call 1800 634 969 or email Managed Funds

Financial Planning
Call 1300 236 344

Bendigo Invest Direct
Call 1300 788 982 or email Bendigo Invest Direct

Insurance

For general enquiries call 1300 557 155.
Monday to Friday - 8am to 8pm AEST/AEDT*

To make a claim for home, car, motorbike, boat, caravan, travel and landlord insurance call 132 480. For all other insurance view our make an insurance claim page.



Head office

The Bendigo Centre
Bendigo VIC 3550
Australia

Postal address

The Bendigo Centre
PO Box 480
Bendigo VIC 3552

Direct banking

BSB: 633-000
SWIFT code: BENDAU3B
BPAY: Bendigo Bank Loans & Credit Card
Biller name: Payments
Code: 342949

Investors and shareholders

Share registry

Bendigo and Adelaide Bank Share Registry
Locked Bag A14
Sydney South NSW 1235

Tel: 1300 551 242 (Monday to Friday - 8:30am to 7:30pm AEST/AEDT)

Fax: +61 2 9287 0303
E-mail: BEN@linkmarketservices.com.au

Community Bank Company Shareholders

If you have any questions regarding Community Bank Company Shares, you need to contact the respective Community Bank Company Secretary or Community Bank Branch for assistance.

For contact details visit your branch page.

ASX Customer Service Centre 1300 300 279.

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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