Contact us

Mozo People Choice - Highly Trusted

Telephone

1300 236 344 (1300 BENDIGO)

+61 3 5445 0666

Email
Send us an email and we'll be in touch*
Address
The Bendigo Centre
Bendigo, Victoria 3550
Australia
Postal address
PO Box 480
Bendigo, Victoria 3552
Australia
BSB
633-000
SWIFT code
BENDAU3B
BPAY
Bendigo Bank Loans & Credit Card
Biller name
Payments
Code
342949
Contact us on
  • Lost or stolen cards

    If your card is lost or stolen contact Bendigo Bank immediately to stop your card.

    In Australia

    Telephone: 1800 035 383 (Freecall)
    or visit your nearest Bendigo Bank branch

    Note: Your replacement card will arrive in 3 to 10 business days depending on the postal time frame in your area.

    Overseas

    Telephone: +61 3 5485 7872 (24 hours x 7 days)

    Note: For Emergency Card or Cash while overseas select option 3.

  • Resolving a complaint

    It is important for us to know when we have not met your expectations no matter the circumstance. Please click on the link below to tell us about your complaint.

    Telephone
    1300 361 911

    +61 3 5485 7911

    Email
    feedback@bendigoadelaide.com.au

    Resolve a complaint

  • Customer Feedback

    At Bendigo Bank, we're always keen to find ways to improve our customer service. If you have a compliment or suggestion related to banking with us, please let us know.

    Telephone
    1300 361 911

    +61 3 5485 7911

    Email
    feedback@bendigoadelaide.com.au
    Hours

    8:30am to 6pm Victorian time, Monday to Friday

    Compliments or suggestions

    Resolve a complaint

  • Disputed transactions

    To query or dispute a MasterCard, Visa, ATM or EFTPOS transaction, simply download and complete the PDF form below, then:

    To download the Card Transaction Dispute form simply click the PDF icon below.

    Card Transaction Dispute Advice form

     

    Note: For Bendigo Bank cardholders only. Other cardholders, please contact your own financial institution if you have experienced a problem using a Bendigo Bank ATM.

  • Share registry

    Contacting our Share Registry

    Mail: Share Registry
    Bendigo and Adelaide Bank Limited
    PO Box 480
    Bendigo Victoria 3552
    Telephone: 03 5485 6393 (inside Australia) or +61 3 5485 6393 (from outside Australia)
    Facsimile: (03) 5485 7655
    Email: share.register@bendigoadelaide.com.au

    Community Bank®Company Shareholders

    If you have any questions regarding Community Bank® Company Shares, you need to contact the respective Community Bank® Company Secretary or Community Bank® Branch for assistance.

    For contact details visit http://www.bendigobank.com.au/community/our-branches

    ASX Customer Service Centre 1300 300 279 (local call from anywhere in Australia).

  • National relay service

    Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

    • TTY users phone 133 677 then ask for 1300 BENDIGO (1300 236 344).
    • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 BENDIGO (1300 236 344).
    • Internet relay users connect to the NRS (see http://www.relayservice.com.au for details) and then ask for 1300 BENDIGO (1300 236 344).
  • Mobile lenders

    Not everyone has the time to visit a branch and talk about their home loan and mortgage needs.

    Bendigo Bank mobile lenders don’t keep traditional hours. They're flexible and will meet at a time and place convenient to you.

    Find out more

* If you use this service to request advice, information or documents to be sent to you by email, you agree to advice, information or documents being provided by a link contained in an email to you.