Make your Apple device your wallet

Apple Pay allows you to use your compatible Apple device to simply and securely make purchases in store, on websites or in apps.

Apple Pay supports all our Bendigo Bank credit cards and Debit Mastercard.

You will need:

• Your eligible device
• Your Bendigo Bank credit or debit card
• The latest version of iOS, watchOS, or macOS
• An Apple ID signed in to iCloud

In stores, you can use Apple Pay on your iPhone or Apple Watch. Within apps, you can use Apple Pay on your iPhone, iPad, and Apple Watch. On the web in Safari, you can use Apple Pay on your iPhone, iPad, and Mac.

Yes. When you pay using Apple Pay, you'll continue to get the rewards and benefits that your Bendigo Bank credit and debit cards provide.

Using your Bendigo Bank cards with Apple Pay is secure:

• When you use Apple Pay, your card number is never shared with the merchant or saved on your device.
• You are required to unlock your device either by biometrics or PIN.
• Bendigo Bank monitors unusual activity across all your transactions 24/7.
• And don’t forget, you are still protected by Visa and Mastercard's Zero Liability policies.

Contact us as soon as possible if you suspect any unauthorised use of your device, if it is lost/stolen, or if you think your details have been compromised.

Register your device through your Apple account. This will allow you to find, lock and delete details on your phone if it’s lost or stolen.

Never leave your device unattended. Use appropriate security on your device such as passcodes and fingerprint recognition. Only register your own fingerprint (if your device supports this feature).

Please be aware of unsolicited messages asking you to install software, to allow access to your devices or to reveal any personal or financial information.

Use anti-virus software, update it regularly and accept any updates to the Device’s OS.

With Apple Pay, you authorise each purchase with Touch ID or your passcode. And every time you put on your Apple Watch, you need to enter your passcode to access it. These features help prevent other people from using Apple Pay on your iPhone, iPad, Apple Watch, or Mac.

You can go to icloud.find or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay.

Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network. You can also call us on 1300 236 344 to suspend or remove your cards from Apple Pay.

Please call the Bank immediately. We will cancel your card and order you a replacement.

Alternatively, you can block your card via the Bendigo Bank app using the card control 'temporarily block card'.

Your card can also be close and replaced via the app using the 'report card lost or stolen' option.

Your Apple Pay Device Account Number will automatically be updated with your new card details, so you can continue making purchases while you wait for your plastic card to arrive.

You will still need to activate your plastic card when received.

Generally, no if you receive a replacement card your Apple Pay Device Account Number will be automatically updated with the new card details, allowing you to continue to use your wallet while you wait for your plastic card to arrive.

However If, your card has been replaced due to being compromised through fraudulent activity, you will need to add your new card to your wallet. Don’t worry, you don’t need to wait for your plastic card to arrive, you can simply add your new card through the Bendigo Bank app.

You will still need to activate your plastic card when received.

When you view your card in the Wallet, you’ll see the latest transactions for each credit or debit card. Always refer to the statement or e-banking for more transactions.

When you suspend or remove your cards in Wallet, your device-specific Device Account Number is suspended or removed. You can continue to use your plastic cards.

Yes, the user experience has changed, merchants will now select the network in which they wish to route transactions. You can still use Apple Pay the same way you always have by double clicking the side button and authenticating with Touch ID, Face ID or passcode.

You can determine whether your dual network debit card supports both networks by;

On iPhone
1. Open the Wallet app
2. Tap on your card
3. Tap the ‘More’ button
4. Tap ‘Card Details’
5. Tap ‘Card Information’

Within the Card Information section, if you see Mastercard or Visa and eftpos network, then the card is a dual network debit card.

On Apple Watch
1. Open the Wallet app
2. Select the dual network debit card
3. Tap ‘Card Details’

After following the above steps, if you see eftpos and an international debit network (Mastercard or Visa), then the card is a dual network debit card.