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Business customers impacted by coronavirus

We're here to support you

It’s a difficult, uncertain time for businesses.

Here you’ll find the support we can give you and your business.

To talk about your situation, contact your business banking relationship manager or your local branch.

This page is updated regularly so keep visiting. View our latest updates for other important information.

Bendigo Bank assistance packages

Financial assistance package

If you need financial help during a difficult time for your business, we continue to offer an assistance package that is considered case by case, based on the severity of the impact. This can include:

  • Fees waived to restructure or consolidate loans
  • Other fees waived or deferred
  • Waive merchant terminal rental fee for three months
  • No interest rate reduction for early withdrawals on term deposits

Contact your business banking relationship manager or call 1300 236 344 for details.

Agribusiness customers

Rural Bank is also helping agribusiness customers with assistance measures. This is in addition to existing support to those recovering from drought and bushfires.

If you’re a Rural Bank customer, contact your relationship manager, call our customer service team on 1300 660 115 or visit our Rural Bank COVID-19 page.

Federal government assistance

Business Stimulus Package

Please visit the Australian Government’s Treasury website to find out the latest information or speak with your accountant to find out if you qualify.

Loan repayments & tax liabilities 

Managing cash flow during this pandemic is critical.

The ATO is also helping by allowing businesses to request deferrals on tax or BAS payments.

If you’re experiencing or anticipating cash flow issues, act now. Contact your business banking relationship manager.

SME Recovery Loan Scheme

The federal government has announced a new SME Recovery Loan Scheme. For further details on the scheme visit the Australian Government's Treasury website.

Bendigo and Adelaide Bank is reviewing the details of the SME Recovery Loan Scheme and as with its earlier versions, looks forward to engaging constructively with Government to bring this to market.

Through our unique relationship banking model, we play an important role in supporting the individual needs and circumstances of each of our small and medium business customers, whilst also strengthening Australia’s economy.

This initiative, combined with the personal support we continue to provide our customers, will assist in helping to further build the resilience of Australia’s important SME sector as it recovers from the pandemic.


Equipment Finance Special Offer

The Equipment Finance Special Offer is about helping our Business Customers to adapt to the new COVID safe economy and invest for the future. View our Equipment Finance page to find out more.

More support information from the Australian Government 

Visit or call their support line 13 28 26.

Visit the Australian Government's Treasury website and the Australian Government website for more information on the Government's response to Coronavirus. This includes individual State and Territory Government information.

Visit the Fair Work website for information on how ways of working are changing.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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