We're here to help
We understand how hard it is for some people to ask for help. It’s a difficult, uncertain time but we’re here for you.
If you are worried about your finances it’s important that you contact us as soon as possible. The earlier you contact us the more assistance we will be able to provide.
This page is updated regularly so keep visiting.
Financial assistance package
If you need financial help during a difficult time, we offer an assistance package which can include:
- Discounted interest rates on new personal loans for Bendigo Bank customers
- No interest rate reduction for early withdrawals on term deposits
You may be able to apply for relief* on your:
- Home loan, residential investment loan, or line of credit
- Personal loan
- Personal credit card
- Equipment finance loan
- Personal overdraft
Already deferred repayments for six months?
You may be eligible for an additional four months relief. We’ll contact you to discuss your circumstances near the end of your six-month repayment relief period.
Explore your options
COVID-19 has impacted people all around our country, and indeed the world.
We’re committed to supporting our customers through these challenging times as much as we possibly can.
This video explains your options and the impact of possible changes to your repayments as part of a COVID-19 assistance package.
Let our online calculator help you
You may like to use our online calculator to show the effect to repayments and total interest payable as a result of deferring and/or extending the loan term. You can request financial assistance support from our calculator page.
Do you have questions around your insurance?
Our COVID-19 FAQ's are here to help.
Federal Government COVID-19 economic package
The Federal Governments has announced a second stage COVID-19 economic package. We’ll make sure income support and other payments made by the Government are processed as quickly as possible.
The Government is also giving you access to up to $10,000 of your superannuation in 2019-20, and a further $10,000 in 2020-21.
* Important information - Based on your circumstances, you may defer repayments on your home loan, residential investment loan, lines of credit, personal loans, personal credit cards, equipment finance and personal overdrafts.
If you choose to do this, interest and fees will still be added to your loan balance during that time. Once the deferred period finishes, we’ll work with you on a plan to repay the amount you’ve deferred. This might involve increasing your minimum repayments for the deferred period, or extending the term of your loan.
As always, we’re here to help discuss your options and how they’ll affect you.