Once the estate has been assessed and debit balances have been offset against any credit balances, any surplus funds will be released as per any authorised instructions we have received from the Personal Representative.
It is important to ensure loan repayments continue to occur. If you are experiencing hardship making repayments or if you have any questions in relation to any outstanding loan accounts, please contact our dedicated team:

Bendigo Bank customers - 1300 652 146
Adelaide Bank customers - 1300 650 259

Browse our help topics

What is a recurring payment?
How do I cancel a direct debit on my bank account?
Is there an easy way to keep track of my direct debits and other regular payments?
Automatic Billing Updater

What is PayID?
What are the benefits of PayID?
Who can create a PayID?
What happens if I lock my PayID?
What if I don't like my PayID name?
What happens if the PayID I want to use is already registered by someone else?
What should I do if I don't receive the six digit verification code when creating a PayID?
Is it safe to share my PayID?
Do I need a PayID to make a fast payment?
Can one PayID be linked to more than one account?
Can a PayID be used to withdraw money from an account?
Who can make fast payments?
How safe and secure is this?
What time will recurring fast payments be sent?
How long do I have to approve a payment on a two to sign account?
Is Osko by BPAY different from BPAY? Will it replace BPAY or BPAY View?

What PayID types can be used?
Will PayID replace BSBs and account numbers?
Is PayID secure?
Can I transfer my PayID to a Bendigo Bank account from another financial institution?
Do you have to be registered for e-banking to create a PayID?
Why might an account not be visible when creating a PayID in e-banking?
Can a PayID be created on a term deposit account?
What happens if I lose my mobile phone and that number was also my PayID?
When using a PayID, how do I know I'm paying the right person?
Can I have multiple PayIDs?
Can a PayID be used to make or receive overseas payments?
Who can receive fast payments?
Can you give me an example of when I might need to use a fast payment?
Do I have a different payment limit for fast payments?
Where am I able to see transaction references over 280 characters?